Office Operations Manager

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

Available Location: Bengaluru, India

Description

The Places Team at Cloudflare is seeking an experienced and enthusiastic Office Operations Manager to lead and elevate the day-to-day operations of our brand-new Bengaluru office within a co-working environment. In this role, youll be the go-to person for creating a smooth, welcoming, and highly functional workplacepartnering with global counterparts to share best practices and continuously enhance our spaces.

Youll gather feedback from employees and guests to shape how the office evolves, contribute to future buildouts, and collaborate with teams across IT, Legal, Physical Security, EBC, and more. You&aposre comfortable navigating fast-paced environments, solving problems on the fly, and thinking creatively about how to improve systems and experiences. With a hospitality mindset and strong communication skills, you take pride in delivering excellent service and building a space that reflects our culture and values.

This role reports to the Regional Manager, Workplace Operations, Asia Pacific.

Responsibilities

- Lead Onsite Operations: Oversee day-to-day workplace management within our co-working space, coordinating closely with the provider who handles front desk services, guest greetings, mail, and facilities support. Youll focus on managing office supplies, swag, deliveries, space readiness, and ensuring a smooth, welcoming experience for employees and visitors.
- Act as the Onsite Point of Contact: Serve as the go-to person for cross-functional teams by being the boots on the ground in the co-working spaceproviding critical support, insight, and coordination as the office scales and evolves into a high-functioning hub.
- Be the Go-To for Vendors and Places Team: Partner closely with the co-working providers building management, security, and facilities teams, while managing relationships with external vendors such as caterers and cleaning services. Oversee vendor performance, lead RFPs when necessary, and manage workplace budgets to ensure smooth, cost-effective operations.
- Create a World-Class Workplace Experience: Ensure our office is a functional, inspiring hub that reflects our culture and supports hybrid work. Act as the first point of contact for employee workplace needs, solving issues quickly and thoughtfully.
- Stay Connected Across Channels: Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpointsensuring everyone stays informed, supported, and aligned on workplace updates and needs.
- Track and Report Workplace Metrics: Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term planning.
- Support Workplace Programs: Help drive local implementation of global workplace programsfrom our food program (think snack stocking, team lunches, and special food moments) and sustainability initiatives to employee engagement efforts.
- Support Internal Events & Experiences: Plan and execute a range of onsite eventsincluding team onsites, in-person weeks, executive briefings, customer meetings, and cultural momentsboth independently and in collaboration with the Global Events & Experiences team, ensuring each gathering is seamless, engaging, and reflective of our culture.
- Safety & Compliance: Partner with Security and Legal teams to maintain a safe and compliant workplace. Support emergency preparedness efforts, safety drills, incident response protocols, and distribute/track employee badges..
- Scale Smartly: As the office grows, help onboard new team members, support hiring needs for workplace roles, and participate in long-term workplace planning.
- Support the Regional Places Team: Assist with administrative tasks such as responding to tickets, managing emails and inquiries, and providing holiday coverage to ensure seamless team operations across regions.

Requirements

- Have 5+ years of experience leading office operations teams, ideally in a fast-paced, high-growth environment
- Are people-first and service-minded, with a friendly, professional presence that makes everyone feel welcome
- Know how to juggle vendors, projects, and prioritiesand still sweat the small stuff
- Bring sharp budget management skills and make thoughtful, cost-effective decisions
- Communicate clearly and confidently across all levels and time zones using Google Workspace
- Are highly organized, detail-oriented, and proactiveyou spot what needs doing before anyone else does
- Thrive in fast-moving environments, stay calm under pressure, and love finding creative solutions
- Have experience collaborating cross-functionally with teams like IT, Security, People Ops, and more
- Bring a hospitality mindset and a passion for building inspiring, functional spaces where people love to work
- Strong knowledge of local laws and regulations related to office management, including health and safety compliance and workplace standards
- Able to commit to being onsite full-time

What Makes Cloudflare Special

Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we&aposve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&aposve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&aposs, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [Confidential Information] or via mail at 101 Townsend St. San Francisco, CA 94107.

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