Office Operations Manager

About Us At Cloudflare we are on a mission to help build a better Internet Today the company runs one of the world s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazine s Top Company Cultures list and ranked among the World s Most Innovative Companies by Fast Company We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us Available Location Bengaluru India Description The Places Team at Cloudflare is seeking an experienced and enthusiastic Office Operations Manager to lead and elevate the day-to-day operations of our brand-new Bengaluru office within a co-working environment In this role you ll be the go-to person for creating a smooth welcoming and highly functional workplace-partnering with global counterparts to share best practices and continuously enhance our spaces You ll gather feedback from employees and guests to shape how the office evolves contribute to future buildouts and collaborate with teams across IT Legal Physical Security EBC and more You re comfortable navigating fast-paced environments solving problems on the fly and thinking creatively about how to improve systems and experiences With a hospitality mindset and strong communication skills you take pride in delivering excellent service and building a space that reflects our culture and values This role reports to the Regional Manager Workplace Operations Asia Pacific Responsibilities Lead Onsite Operations Oversee day-to-day workplace management within our co-working space coordinating closely with the provider who handles front desk services guest greetings mail and facilities support You ll focus on managing office supplies swag deliveries space readiness and ensuring a smooth welcoming experience for employees and visitors Act as the Onsite Point of Contact Serve as the go-to person for cross-functional teams by being the boots on the ground in the co-working space-providing critical support insight and coordination as the office scales and evolves into a high-functioning hub Be the Go-To for Vendors and Places Team Partner closely with the co-working provider s building management security and facilities teams while managing relationships with external vendors such as caterers and cleaning services Oversee vendor performance lead RFPs when necessary and manage workplace budgets to ensure smooth cost-effective operations Create a World-Class Workplace Experience Ensure our office is a functional inspiring hub that reflects our culture and supports hybrid work Act as the first point of contact for employee workplace needs solving issues quickly and thoughtfully Stay Connected Across Channels Maintain clear responsive communication with the local team across platforms like chat email and in-person touchpoints-ensuring everyone stays informed supported and aligned on workplace updates and needs Track and Report Workplace Metrics Monitor key data points such as space utilization occupancy and service ticket volume to support data-driven decision-making and long-term planning Support Workplace Programs Help drive local implementation of global workplace programs-from our food program think snack stocking team lunches and special food moments and sustainability initiatives to employee engagement efforts Support Internal Events Experiences Plan and execute a range of onsite events-including team onsites in-person weeks executive briefings customer meetings and cultural moments-both independently and in collaboration with the Global Events Experiences team ensuring each gathering is seamless engaging and reflective of our culture Safety Compliance Partner with Security and Legal teams to maintain a safe and compliant workplace Support emergency preparedness efforts safety drills incident response protocols and distribute track employee badges Scale Smartly As the office grows help onboard new team members support hiring needs for workplace roles and participate in long-term workplace planning Support the Regional Places Team Assist with administrative tasks such as responding to tickets managing emails and inquiries and providing holiday coverage to ensure seamless team operations across regions Requirements Have 5 years of experience leading office operations teams ideally in a fast-paced high-growth environment Are people-first and service-minded with a friendly professional presence that makes everyone feel welcome Know how to juggle vendors projects and priorities-and still sweat the small stuff Bring sharp budget management skills and make thoughtful cost-effective decisions Communicate clearly and confidently across all levels and time zones using Google Workspace Are highly organized detail-oriented and proactive-you spot what needs doing before anyone else does Thrive in fast-moving environments stay calm under pressure and love finding creative solutions Have experience collaborating cross-functionally with teams like IT Security People Ops and more Bring a hospitality mindset and a passion for building inspiring functional spaces where people love to work Strong knowledge of local laws and regulations related to office management including health and safety compliance and workplace standards Able to commit to being onsite full-time What Makes Cloudflare Special We re not just a highly ambitious large-scale technology company We re a highly ambitious large-scale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet Since 2014 we ve equipped more than 2 400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflare s enterprise customers at no cost In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration Since the project we ve provided services to more than 425 local government election websites in 33 states We released to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released Here s the deal - we don t store client IP addresses never ever We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers Sound like something you d like to be a part of We d love to hear from you This position may require access to information protected under U S export control laws including the U S Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U S export laws without sponsorship for an export license Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other person s perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AA Veterans Disabled Employer Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via e-mail at hr cloudflare com or via mail at 101 Townsend St San Francisco CA 94107