[Only 24h Left] Operations Management

About Us Paytm is India s leading mobile payments and financial services distribution company Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Paytm Travel is one of the fastest-growing business verticals within the ecosystem offering a wide range of travel services including flights trains buses hotels and more With a strong user base and a high-intent travel audience Paytm Travel is uniquely positioned to deliver high-impact advertising opportunities to brands Role Summary We are seeking a highly driven and experienced Program Manager to join our dynamic team This role demands a proven ability to lead complex strategic initiatives orchestrate post booking initiatives manage cross-functional projects and ensure operational excellence in fast-paced high-growth environments The ideal candidate will leverage data-driven insights to manage diverse programs from strategy through execution ensuring compliance and fostering seamless collaboration across global teams Key Responsibilities Strategic Program Leadership Steer and implement new strategic initiatives driving their execution from conception to nationwide deployment Orchestrate and manage large-scale launches defining data-driven expansion strategies and ensuring seamless operational execution Spearhead integration projects facilitating transitions for large user bases and enabling cross-category services to increase demand Operational Excellence Compliance Management Establish and manage comprehensive governance frameworks to efficiently track project progress and ensure timely deliverables across various and manage external compliance audits ensuring adherence to regulatory standards and safeguarding business continuity and growth Design and implement scalable processes and mechanisms to prevent non-compliance recurrence and improve overall operational efficiency Product Project Lifecycle Management Lead end-to-end product objectives including defining business requirements garnering global and local stakeholder support executing rigorous testing and providing post-launch support Program manages diverse projects from policy planning to on-ground implementation effectively expanding customer bases Data-Driven Decision Making Stakeholder Management Conduct thorough metric analysis generate comprehensive reports and provide status updates to leadership to enable data-driven decision-making Cultivate seamless collaboration with cross-functional teams and global stakeholders ensuring alignment and support for strategic initiatives Required Qualifications Bachelor s degree in Electronics Computer Engineering or a related technical field Approximately 4-5 years of progressive experience in program management operations or related roles within fast-paced environments Proven track record of successfully managing complex projects and driving strategic initiatives to achieve significant business impact Demonstrated ability to work with cross-functional teams and manage global stakeholders Strong analytical skills with experience in leveraging metrics and data for strategic planning and decision-making Experience in managing compliance audits and developing robust governance frameworks Preferred Skills Nice to Have Experience in the mobility payments or e-commerce sectors with Salesforce integration projects Experience with OCR implementation of market analysis techniques technical and fundamental Proficiency in managing diversified portfolios or trading Why Join Us 1 A collaborative output driven program that brings cohesiveness across businesses through technology 2 Improve the average revenue per use by increasing the cross-sell opportunities 3 A solid 360 feedback from your peer teams on your support of their goals 4 Respect that is earned not demanded from your peers and manager Compensation If you are the right fit we believe in creating wealth for you With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers merchants - and we are committed to it India s largest digital lending story is brewing here It s your opportunity to be a part of the story