Regional Head – Global Business Services

19 hours ago


India Talent Quotient Partners Full time

Regional Head – Global Business Services (GBS) Lead and scale Business Services operations across your region (EMEA, Americas, or APAC), driving service excellence, efficiency, and business impact. You'll own regional results — from strategy and governance to delivery and performance — while partnering closely with global and functional leaders to align goals and ensure world-class service delivery. Key Responsibilities: - Define and execute the regional GBS strategy aligned with global direction and market needs. - Lead transitions, standardization, and continuous improvement initiatives across locations. - Manage budgets, organizational structure, and performance KPIs. - Build and lead high-performing teams across multiple business functions. - Strengthen customer-centric culture and ensure delivery within quality and cost targets. Profile: - 18+ years of experience, including leadership in global or regional shared services / GBS setup. - Proven record in process transformation, transitions, and operational excellence (Lean/Six Sigma preferred). - Strategic thinker with strong stakeholder management and communication skills. - MBA or equivalent qualification preferred.



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