Salesforce Field Service QA

2 weeks ago


Vellore, India Atomic North Full time

Job Title: Salesforce Field Service QA Location: Remote Duration: Full Time Shift Timing :- 2:30 PM IST to 11:30 PM IST Responsibilities: - Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations - Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management - Collaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionality - Participate in requirement reviews to provide QA insights and testability feedback - Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support - Identify, document, and track defects and issues using tools like Jira, Azure DevOps, or similar - Ensure testing is aligned with Salesforce best practices, release schedules, and business goals - Work with test data creation and environment validation to support accurate and efficient test cycles - Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups Qualifications: - 5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud - Strong understanding of Salesforce architecture, workflows, validation rules, and process automation - Experience testing mobile experiences (iOS/Android) related to field service use cases - Familiarity with test case management tools and defect tracking systems (e.g., Jira, TestRail) - Excellent analytical, problem-solving, and communication skills - Ability to work independently and in cross-functional teams



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