Salesforce Expert

Unlock Your Potential as a Salesforce ExpertWe are seeking a highly skilled Salesforce Consultant with expertise in Agentforce and Data Cloud to enhance agent productivity through streamlined workflows and unified customer profiles.Key Responsibilities:Implement Agentforce solutions to optimize agent efficiency and improve contact center performance.Configure and integrate Salesforce Data Cloud for unified customer profiles, identity resolution, and segmentation.Collaborate with business stakeholders to design personalized engagement strategies using real-time data.Support customer service teams with data-driven insights to improve case resolution and customer satisfaction.Maintain compliance with Salesforce best practices, governance, and security standards.Provide training, documentation, and ongoing support for Agentforce and Data Cloud solutions.The ideal candidate will possess:Strong expertise in Salesforce Agentforce.Hands-on experience with Salesforce Data Cloud (data ingestion, identity resolution, segmentation).Salesforce configuration and customization skills.Understanding of customer service workflows and data-driven engagement.What We OfferA dynamic work environment that fosters growth and development, with opportunities to work on challenging projects and collaborate with a talented team of professionals.A competitive compensation package and comprehensive benefits program, designed to support your overall well-being and success.Ongoing training and professional development opportunities, to help you stay up-to-date with the latest industry trends and technologies.