(Only 24h Left) Senior Program Manager
1 week ago
Tasks About MBRDI Mercedes-Benz Research and Development India MBRDI headquartered in Bengaluru with a satellite office in Pune is the largest R D center for Mercedes-Benz Group AG outside of Germany Our mission is to drive innovation and excellence in automotive engineering digitalization and sustainable mobility solutions shaping the future of mobility Job Summary We are looking for an experienced and results-driven Team Leader - Aftersales Logistics Systems to lead a team of engineers responsible for developing maintaining and optimizing logistics processes and systems within the After-Sales domain The role involves overseeing complex cross-functional and international projects while ensuring alignment across various markets The ideal candidate will bring strong leadership and project management skills a solid understanding of automotive after-sales systems and processes and a passion for driving innovation and continuous improvement The position requires effective stakeholder management coordination of testing and enhancement activities and strategic resource planning to meet evolving business needs Key Responsibilities Lead a team of aftersales engineers in developing and maintaining Logistics processes and systems Facilitate large group meetings to build consensus and advance projects Oversee project management including tools reporting methodologies and best practices Manage team resources assess project suitability monitor performance conduct appraisals provide feedback and mentor for development Develop and track project plans and prepare presentations and reports using MS Office tools Drive innovation and develop competencies to support new and existing business needs Manage and coordinate test activities for all logistics systems including gathering documenting and prioritizing enhancement requests from stakeholders Align and clarify changes related to new system introductions across various markets Required Skills and Experience Proven leadership in managing technical teams including competence development and scaling Strong project management skills with experience handling complex international projects across multiple domains In-depth knowledge of automotive after-sales systems and processes Commitment to continuous process improvement and delivering high-quality project outcomes German language proficiency and product development experience are advantageous Qualifications Educational Qualifications Bachelors master s in computer science mechanical engineering or other related streams of Engineering Preferred Qualifications Good to Have Experience working with Mercedes-Benz logistics systems Familiarity with international automotive standards German language proficiency B1 level or above especially for coordination with German counterparts and technical documentation Understanding of data analytics tools or KPIs related to aftersales performance Demonstrated ability to manage cultural diversity in a global team environment Why Join Us Be part of a purpose-driven organization that is shaping the future of mobility Work on cutting-edge technologies and global projects Thrive in a collaborative diverse and inclusive environment Access world-class infrastructure and continuous learning opportunities Equal Opportunity Statement At MBRDI we are committed to diversity and inclusion We welcome applications from all qualified individuals regardless of gender background or ability
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