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Business Development Executive
4 weeks ago
ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2 000 employees Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money ABOUT THE TEAM As a Business Development Executive you ll be entrepreneurial target oriented and passionate about helping small businesses Working in a fast-paced ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money You ll be target focused and confident at handling objections to achieve your revenue goals You ll also have an excellent telephone manner will be outgoing and thrive working in a close-knit team You ll possess excellent commercial awareness constantly seeking new opportunities to generate revenue and will be happy in a field sales role approaching prospects in person Passion drive and enthusiasm are a must ABOUT THE ROLE As a Business Development Executive 1 Conversion You ll be calling potential members that have downloaded the Tide app but sometimes as life gets in the way they have not signed up Your job is to chase them You will walk these potential members through our signup process answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members You ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way For this reason you ll need to be technically minded 2 Revenue You ll call our existing members build rapport with them understand their businesses and will upsell relevant products or services to help them thrive You ll work cross-functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members You ll source your own leads that you identify as having potential to generate revenue You ll get to know these leads prospective members and how their businesses plan to operate and will recommend relevant products and services to help them thrive You ll be entirely comfortable with cold calls cold emails and cold outreach and will not need extensive coaching on this You ll spend time coaching them through the setup process and will support wherever needed giving them a 5 star service as you welcome them to Tide WHAT WE ARE LOOKING FOR It makes you a great fit if You are passionate driven have a can do attitude and positive You have excellent written and spoken English language skills You have previous customer service or telesales experience You re focused on revenue and can up-sell to our prospective members You re target driven You are comfortable with constant change and switching of priorities You love to troubleshoot and have a member first mentality You re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame You re a team player and can complete ad-hoc tasks to help the KYC Analyst Team on occasions You will be incredibly self-motivated and conscientious wanting to make a real difference to the business You have the ability to be able to listen learn and adapt to feedback You may also have some knowledge of compliance KYC AML and associated regulations You may also have previous experience working with a Fintech or digital bank WHAT YOU WILL GET IN RETURN 24 days paid annual leave 3 paid days off for volunteering or L D activities Extended maternity and paternity leave covered by the company Personal L D budget Additional health dental insurance Mental wellbeing platform Snacks light food drinks in the office WFH equipment allowance TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard You personal data will be processed by Tide for recruitment purposes and in accordance with
