Spa Manager

1 day ago

Sanand GJ IN AADVIYA WELLNESS Full time

Spa Manager - Job Profile MYSA Zinc Journey by The Fern Nani Devati Gujarat Position Summary The Spa Manager is responsible for overseeing all spa operations ensuring exceptional guest experiences maintaining high service standards driving revenue and managing the spa team This role ensures smooth daily operations while delivering the luxury standards expected at a 5-star resort Key Responsibilities1 Operations Management Oversee daily spa operations to ensure seamless service delivery Maintain cleanliness hygiene and ambiance across all spa areas Ensure proper functioning and maintenance of equipment inventory and supplies Coordinate with housekeeping engineering and other resort departments 2 Guest Experience Ensure outstanding guest service with personalized attention Address guest queries concerns and feedback with professionalism Promote spa services wellness therapies and signature experiences 3 Team Leadership Recruit train and supervise therapists receptionists and support staff Maintain duty rosters grooming standards and performance reviews Conduct daily briefings training sessions and motivation activities 4 Sales Revenue Management Plan monthly promotions packages and campaigns to maximize revenue Drive sales targets for treatments retail products and memberships Review daily sales reports productivity and performance metrics Collaborate with marketing for promotional activities and visibility 5 Financial Administrative Duties Prepare budgets and manage cost controls effectively Oversee stock levels purchase orders and vendor relationships Ensure compliance with resort policies audits and SOPs 6 Quality Standards Maintain 5-star service standards in all guest interactions and treatment quality Conduct regular audits of treatment rooms linens products and equipment Continuously implement and refine Standard Operating Procedures SOPs 7 Health Safety Compliance Ensure adherence to all health safety and sanitation protocols Maintain accurate records for hygiene equipment maintenance and staff training Oversee emergency procedures and ensure risk management practices are followed Skills Qualifications Required 3-5 years of experience as a Spa Manager or Assistant Spa Manager in a luxury hotel or resort Strong leadership communication and team management skills Comprehensive knowledge of spa therapies beauty treatments and wellness programs Sales-driven mindset with strong understanding of spa revenue and financials Ability to handle guest concerns with grace empathy and professionalism Excellent organizational analytical and multitasking abilities Job Type Full-time Pay From 20 000 00 per month Work Location In person

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