Spa Therapist

Role Summary The Spa Therapist plays a vital role in delivering professional spa therapies and treatments to guests while upholding the highest standards of hygiene safety and personalized service They contribute directly to the wellness experience of every guest through skilled hands-on services product recommendations and a deep understanding of client needs Their role also includes maintaining treatment areas and participating in continuous training Key Responsibilities 1 Treatment Delivery a Perform a wide range of spa services including massages body scrubs wraps facials reflexology and other therapies as per spa protocols and certifications b Tailor each treatment based on the guests preferences health conditions and contraindications to ensure maximum comfort and benefit c Prepare treatment rooms before each session with required products towels and equipment d Manage therapy time efficiently while ensuring quality and care are never compromised 2 Guest Interaction Service a Greet guests politely and conduct a pre-treatment consultation to understand expectations and areas of concern b Maintain a calming and respectful presence throughout the service creating a relaxing environment c Offer post-treatment guidance and recommend appropriate at-home care or spa products d Handle guest concerns sensitively and escalate to the Duty Manager or Spa Manager when necessary 3 Hygiene Cleanliness a Maintain strict cleanliness of treatment rooms beds tools and equipment before and after every service b Follow hygiene protocols for self spa linen product handling and disposal of waste materials c Ensure compliance with all local and brand-level health and wellness regulations 4 Record Keeping a Maintain accurate and confidential records of guest treatments special conditions product usage and feedback b Update treatment logs and reports as per spa standards and provide relevant inputs for guest history tracking 5 Retail Sales Support a Promote relevant spa packages therapies and retail products based on guest requirements and treatment outcomes b Support front desk team in achieving sales goals through therapist recommendations and product trials post-treatment 6 Training Development a Participate in all training sessions product demos and workshops conducted by the spa or brand partners b Stay updated on new techniques wellness trends and product innovations to deliver modern and effective therapies c Practice and refine skills regularly to maintain excellence in service delivery 7 Team Support Professional Conduct a Coordinate with front desk staff and other therapists to ensure timely appointment flow and guest satisfaction b Maintain professional behavior appearance and emotional discipline at all times c Report any maintenance issues guest concerns or stock shortages to the Spa Manager promptly Key Skills Competencies Certified Therapist Skills Formal training and certification in therapies like Swedish Deep Tissue Aromatherapy Reflexology etc Guest Service Orientation Ability to connect with guests empathetically and create a calm welcoming and healing experience Physical Stamina Capability to perform multiple treatments with physical precision and energy throughout the day Hygiene Awareness High standards of personal hygiene spa sanitation and treatment room maintenance Product Knowledge Understanding of spa products essential oils skincare ranges and their appropriate use Communication Skills Clear and gentle communication to explain treatments offer care advice and receive guest feedback Time Management Punctuality and ability to manage appointment durations while ensuring thorough service delivery Team Spirit Willingness to collaborate cover shifts when needed and support spa operations beyond the therapy room Job Types Full-time Permanent Pay 40 983 30 - 80 420 68 per month Benefits Food provided Health insurance Provident Fund Experience Body therapist 5 years Required Work Location In person