Technical Sales Representative

Job Description Job title: Technical Services Sales Representative (Elastomers) Location: Mumbai, Maharashtra, India Job reference #: 32001 Contract type: Permanent Language requirements: Fluent in English At Eni, we are looking for a Technical Services Sales Representative (Elastomers) within Versalis Pacific (India) in Mumbai. The role requires availability for extensive travel across India and Asia when needed. About Versalis Versalis is Eni's chemical company which operates at an international level in basic and intermediate chemicals, plastics, rubbers, as well as chemicals from renewable sources. It is also committed to developing technologies for polymer recycling. As part of Eni's broader commitment to the energy transition, Versalis is focused on being a fully sustainable and diversified chemical company capable of generating value for all stakeholders and contributing to achieving the aim of carbon neutrality. With 7 research centres and present in over 30 countries worldwide, Versalis has approximately 700 products in the field of chemicals and plastics which features in its portfolio. Main Responsibilities Technical Services - Provide technical support to customers regarding technical issues (before and after sales), including extensive travel in Asia. - Support the Sales Manager in planning market development for new products and introducing existing company products into new market segments and applications. - Monitor market trends and customer/end-user needs in relation to products, applications, and process technologies. - Contribute to quality claims management by carrying out technical analyses and economic evaluations of damages at customers sites. - Follow up on material sampling and provide appropriate technical support to customers on site. - Propose action plans for existing and new customers to headquarters, in agreement with the Sales and Logistics Manager, and implement approved actions. - Ensure that all necessary technical documentation is available and kept up to date. Sales - Achieve the proposed periodic sales targets in terms of quantity, pricing, and customer base development. - Establish and manage relationships with assigned existing customers. - Identify new customers in the target market segments and develop sales opportunities. - Regularly report to the relevant Commercial/Country Manager and headquarters on the status of assigned customers and market segments, including sales forecasts, competitor behaviour, pricing, and evolving customer needs. - Prepare proposals and participate in activities related to granting or renewing customer credit lines; support headquarters in verifying customer solvency and co-operate in any actions or proceedings aimed at recovering outstanding amounts payable. - Support the technical assistance team during customer visits for application development, claims, and new product presentations. - Co-operate with Customer Service and Logistics departments to troubleshoot issues arising from customers, such as delivery to destination, customer complaints, and other matters. - Skills and experience required: - An appropriate university technical degree (e.g., Chemical or Materials Engineering, Industrial Chemistry). - Knowledge of EPDM and/or tyre-related products will be considered a strong advantage. - A minimum of five years technical or commercial experience in multinational companies producing, distributing, or transforming synthetic rubbers such as SSBR, EPDM, BR, EPR, NBR, or TPR, and/or equivalent experience in the synthetic rubber-based compounding/elastomer-modified plastics industry. - Proficient user-level knowledge of Microsoft Office applications: Excel, PowerPoint, Word, and Outlook. - Fluent in English. - Adaptability and resilience. - Problem-solving and goal orientation. - Ability to work independently and collaboratively. - Strong communication, interpersonal and intercultural skills. - Negotiation ability. - Willingness to travel frequently and holder of a valid driving licence. How To Apply - Applications are only accepted through our online application system. - Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual, continuous training, and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers