Associate Customer Success Manager
1 week ago
About MoEngageis a fast-paced startup that s helping companies run smart marketing efforts in their effort to reach the customer We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era Brands use MoEngage to drive long-term personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV Sitting at a conflux of diverse technologies like Artificial Intelligence Big Data Web Mobile platforms MoEngage technology analyses billions of data points generated by customers and their devices to predict customer behavior and build marketing campaigns that proactively engage users In just seven years since its inception MoEngage has been working with leading brands across e-commerce entertainment travel publishing and banking domains among others With marquee clients like Traveloka Bukalapak Kredivo Vodafone Oyo Airtel McAfee MoEngage has over 250 paying Customers in the Enterprise Internet companies space in India the US South East Asia EU With a global presence spanning 35 countries MoEngage has offices in San Francisco Singapore Berlin Jakarta and Bengaluru As a part of the Customer Success team at MoEngage here are some things you can expect xe2x97x8f Onboard customers with Integration support and drive adoption of the product xe2x97x8f Be the point of contact for Accounts and be responsible for the growth of the customer xe2x97x8f Build relationships with marketing and product team POCs of the customer xe2x97x8f Provide relevant CRM and mobile marketing automation expertise to the Customers xe2x97x8f Advise clients on the most effective ways to use the MoEnagage Platform xe2x97x8f Be a Product Evangelist consulting the top internet companies on their growth Skills xe2x97x8f 1 to 3 years of experience with clients or managed accounts across Technical Presales and Technical Account Management xe2x97x8f Understanding of the Mobile Ecosystem App Marketing Previous experience in a Success or Support Engineer role for a Saas company is a plus xe2x97x8f Ability to understand customer requirements and see how MoEngage can add value in various ways xe2x97x8f Take ownership of the relationship post-sales and grow the customer xe2x97x8f Champion the product and be an evangelist xe2x97x8f Empathy - Needed in any client-facing role also important for working with other teams xe2x97x8f Strong written and verbal communication skills Perks xe2x97x8f Work at Scale and challenge yourself xe2x97x8f Work with a smart team which grew up in the Mobile First world xe2x97x8f Work on an award-winning product tech and scale xe2x97x8f We have you sorted with our coolest tech and software- Gainsight xe2x97x8f Our learning program - Xcelerator to power your learning goals xe2x97x8f CSM Leaders like nowhere else and the coolest team you can imagine
-
Customer Success Associate
2 weeks ago
Bengaluru, Karnataka, India Give Full timeWe're seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space.Key ResponsibilitiesCustomer Onboarding & Adoption● Guide new customers...
-
Customer Success Associate
3 days ago
Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 22,000 - ₹ 35,00,000Job Title: Customer Success AssociateWe are seeking a highly motivated and organized individual to join our team as a Customer Success Associate. In this role, you will play a key part in delivering an exceptional candidate experience.You will be responsible for addressing inquiries and resolving issues via email or chat, providing timely and effective...
-
Customer Success Associate
7 days ago
Bengaluru, Karnataka, India Benki Brewing Tools Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Description)This full-time on-site role is for a Customer Success Associate at Benki Brewing Tools in Bengaluru. As a Customer Success Associate, you will be responsible for customer engagement, support, satisfaction, and retention. Your day-to-day tasks will involve providing excellent customer service, addressing customer inquiries and concerns,...
-
Customer Success Associate
7 days ago
Bengaluru, Karnataka, India ANSR Full time ₹ 8,00,000 - ₹ 12,00,000 per yearAbout the RoleWe're looking for a proactive Associate Customer Success Manager to champion customer satisfaction, retention, and growth for our SaaS product suite. This role is pivotal in customer onboarding, relationship management, and product advocacy.Key Responsibilities• Manage the setup and delivery for ANSR's mid-market customers, ensuring a...
-
Customer Success Associate
2 weeks ago
Bengaluru, Karnataka, India Give Full timeWe're seeking a motivated Customer Success Associate to join our growing team and develop expertise in driving customer satisfaction, adoption, and retention. This is an excellent opportunity for junior professionals to build a career in customer success within the CSR technology space. Key Responsibilities Customer Onboarding & Adoption ● Guide new...
-
Customer Success Associate
2 weeks ago
Bengaluru, Karnataka, India SuperAGI Full timeAbout SuperAGISuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.Role OverviewAs a Customer Success...
-
Associate - Customer Success (US)
2 weeks ago
Bengaluru, Karnataka, India UrbanPiper Full timeAssociate - Customer Success (US)BangaloreAbout UrbanPiper:UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc....
-
Associate - Customer Success (US)
2 weeks ago
Bengaluru, Karnataka, India UrbanPiper Full timeAssociate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat,...
-
Customer Success Associate
7 days ago
Bengaluru, Karnataka, India Skill Veda Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description:Role: Customer Success Associate (Job + PGDM Program)Location: RemoteSalary: ₹4 LPA-6 LPA (Including PF and PGDM monthly fees of INR 6,666)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM along...
-
Associate Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Jobs via eFinancialCareers Full time US$ 90,000 - US$ 1,20,000 per yearWe are seeking a Digital Associate Customer Success Manager (CSM) to join our Data & Feeds team, focusing on optimizing the customer experience for our data products and ensuring customers realize the full value of LSEG's offerings. As a Digital CSM, you will drive customer engagement through scalable, tech-enabled strategies and ensure successful product...
