National Account Manager

Job Description Job Title: National Account Manager / Senior National Account Manager Automobility & LSH Function: Commercial Reports To: Vertical Head Automobility & LSH Location: North, Delhi Travel Required: 25% 50% 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goalit's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and careBlue Dart is where you belong. Position Overview: The National Account Manager / Senior National Account Manager Automobility & LSH will focus on developing and managing relationships with leading automotive manufacturers, parts suppliers, and lifestyle brands. This role aims to ensure the seamless movement of goods, reduce lead times, and enhance customer experience through specialized logistics solutions. Job Purpose: This role is responsible for driving growth in the Automobility & LSH vertical by building strategic partnerships, optimizing supply chain operations, and delivering exceptional service quality. Key Roles & Responsibilities: Key Account Management & Business Growth - Build long-term relationships with leading OEMs, tier-one suppliers, and lifestyle brands. - Expand service offerings to address emerging client needs, such as just-in-time deliveries and reverse logistics. - Drive revenue growth through strategic client engagements and innovative supply chain solutions. Supply Chain Optimization & Technology Integration - Work with clients to implement specialized automotive logistics solutions, including inbound parts shipments and after-sales parts distribution. - Introduce automation and real-time tracking to enhance delivery accuracy and transparency. - Develop solutions for large lifestyle clients, ensuring fast turnaround and efficient last-mile delivery. Competitive Benchmarking & Market Intelligence - Monitor industry trends, including the growth of EVs, connected vehicles, and changing consumer preferences in the lifestyle segment. - Conduct competitive analysis to identify opportunities for Blue Dart's solutions to lead the market. - Stay informed about technological advancements, including warehouse robotics and AI-driven inventory management. Stakeholder Collaboration & Execution - Coordinate closely with operations and IT teams to ensure flawless execution of logistics strategies. - Maintain open lines of communication with clients to anticipate and address any operational challenges. - Partner with finance and legal teams to establish sound pricing models and robust contract agreements. Qualifications & Experience: Education - Essential: MBA/PGDM in Sales, Marketing, Supply Chain, or Business Management. - Preferred: Certification in Automotive Logistics, Advanced Supply Chain Management, or Technology Integration. Experience - Overall: 812 years of experience in logistics, supply chain management, or automotive key account management. - Demonstrated ability to manage large-scale, time-sensitive operations for automotive or lifestyle sectors. - Proven track record of driving revenue growth and fostering long-term client relationships. Skills & Capabilities: Technical Skills - Expertise in just-in-time logistics, inbound supply chain strategies, and reverse logistics. - Strong knowledge of automotive manufacturing processes and lifestyle distribution networks. - Experience in implementing advanced tracking systems, robotics, and AI-driven logistics. Behavioural Competencies - Client Focus: Deep understanding of client needs and a proactive approach to delivering solutions. - Analytical Thinking: Ability to use data-driven insights for process improvements and decision-making. - Collaborative Approach: Strong team player with effective cross-functional coordination skills. - Results Orientation: Focused on meeting revenue targets, improving service levels, and delivering high-quality outcomes. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Revenue Growth Increase in revenue from the Automobility & LSH vertical 2 Lead Time Reduction Improved delivery speed and supply chain efficiencies 3 Client Retention Strengthened relationships and higher renewal rates 4 Process Innovation Number of new, efficient solutions implemented 5 Market Share Expansion Acquisition of new clients and increased wallet share Why join DHL Blue Dart When you join us, you're not just taking a jobyou're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcelswe deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: - Great Place to Work Certifieda testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. - Competitive pay and performance-linked rewards that truly recognize your impact. - Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever. - Best-in-class benefitsfrom comprehensive medical cover (including optional parental care) to financial wellness and generous time off. - A culture that celebrates diversity, innovation, and bold thinkingwhere your voice is heard and your contributions matter. - Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. - The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leaderbut a Great Place to Work. Come grow with us.