3 Days Left Cluster Manager

A Position Overview Position Title Cluster Manager Department CUB Level Band Assistant Manager - 303 Role Summary - Coordinate with Bank s Regional Head and Zonal Head an - d ensure alignment on Life Insurance Business - Visit zones and regions - interact with Zonal Head Regional Head and Bank branch managers - Guide and support team to ensure achievement of targets - Interact with customers to explain the products and solutions - Ensure activation persistency productivity is maintained - Ensure quality of recruits hired in the team - Maintain drive compliance at the zone B Organizational Relationships Reports To Zonal Sales Manager Supervises Relationship Manger C Job Dimensions Geographic Area Covered Region s Stakeholders Internal Supervisors Team RMs Ops Underwriting Legal External CUB D Key Result Areas Partner and Client Management Exceeding regional targets NB renewal STP digitization product mix etc Interact with the Bank Regional Head and his her team to ensure alignment towards Tata AIA in life insurance Engage with customers to explain the products and promote the brand Ensure team is focused on Sales and support to all branches assigned Drive local contests and engagements to engage teams Keep track of all contests and initiatives launched - bank other insurers and Tata AIA Life Maintain a strong relationship with Regional Head and Bank Branch manager - interact with them regularly to assess business status Take help from them to push motivate them to maintain productivity Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Aid the bank branches to adopt new processes and technology Team Management Assign target to each RM at a branch level - NB renewal STP resolutions special projects initiatives undertaken product mix Ensure team is hands on with each branch and maintains a high engagement level with each member Team development and training Retention of high performing talent Keep ZSM and National Head updated about on - ground activities by Bank and competitors Customer service Ensure adequate customer service - grievance redressal claim settlement renewal etc E Skills Required Technical Good product knowledge Good knowledge of MS Office Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills F Incumbent Characteristics Essential Desired Qualification Graduation Post graduate Insurance specific training Experience Should have at least 4-6 years experience of sales with at least 2 years experience in leading teams Preferably needs to have PSU Banca sales experience in the insurance parlance About Company Tata AIA Life Insurance Company Limited Tata AIA Life is a joint venture company formed by Tata Sons Pvt Ltd and AIA Group Ltd AIA Tata AIA Life combines Tata s pre-eminent leadership position in India and AIA s presence as the largest independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region Tata AIA Life has written retail new business weighted premium of Rs 2 692 crore for the financial year 2019-20 For the same period the 13th month persistency of the company was at 89 10 and the individual death claims settlement ratio was 99 06 One of the fastest growing companies in the Life Insurance sector Tata AIA Life is now ranked at no 5 based on individual weighted new business premium