Cluster Quality Manager

1 day ago

Jaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Cluster Quality Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in quality management and assurance, with excellent communication and leadership skills.

Roles and Responsibility

  • Develop and implement comprehensive quality control processes to ensure high standards of service delivery.
  • Conduct regular audits and inspections to identify areas for improvement and provide feedback to staff members.
  • Collaborate with other departments to develop and implement effective quality control procedures.
  • Analyze customer complaints and feedback to identify trends and areas for improvement.
  • Develop and maintain quality control documentation and records.
  • Train and coach staff members on quality control procedures and best practices.

Job Requirements

  • Proven experience in quality management and assurance, preferably in the hospitality industry.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong analytical and decision-making skills, with attention to detail.
  • Familiarity with quality control software and systems is desirable.
  • Any graduate degree from a recognized institution.

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