Manager, Service Delivery
4 days ago
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger.EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -
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Manager Service Delivery
2 weeks ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Delivery manager service
1 week ago
Bangalore, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Delivery Manager – Capital Markets (BFSI Domain) Experience: 15–18 Years Reports To: Delivery Head – Financial Services We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have strong experience delivering Data Engineering or...
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Manager Service Delivery
12 hours ago
bangalore, India ReSource Pro Full timeDear Aspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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It Service Delivery Manager
3 weeks ago
Bangalore, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full timeCompany Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...
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Service delivery
4 weeks ago
Bangalore, India AVASO Technology Solutions Full timePosition Title - Associate Manager - Global Services Delivery Location - Bangalore/Mohali Shift : Rotational Position Overview: In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines...
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Service Delivery
3 days ago
bangalore, India AVASO Technology Solutions Full timePosition Title - Associate Manager - Global Services Delivery Location - Bangalore/Mohali Shift : Rotational Position Overview: In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines...
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Manager Service Delivery
12 hours ago
bangalore district, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Service Delivery
3 days ago
bangalore, India AVASO Technology Solutions Full timePosition Title - Associate Manager - Global Services DeliveryLocation - Bangalore/MohaliShift : RotationalPosition Overview:In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines...
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Senior Service Delivery Manager
15 hours ago
bangalore, India Infogain Full timeJob Description: (8-12 Years)Service Delivery Manager (SDM) will provide delivery leadership for multiple engineering teams within an infrastructure managed service offering. The SDM is a customer facing role and requires successful management client and employee expectations. The position also requires leadership, strong ability to multi-task, prioritize,...
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Manager, Service Delivery
13 hours ago
bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the...
