Customer Service Executive

6 days ago

Chennai India Tata Communications Full time

Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications The applicant is responsible to ensure the provisioning are as per the design and that the requirement detailed in the internal system are met. - Ability to understand diagram and documentation for network communication system. - Ability to co-ordinate with various stakeholders during entire lifecycle of the order. - In-depth understanding of telecom standards and protocols. - Exposure of working in multi-vendor, multi-platform eco-system. - Good understanding on voice network. - Understanding of Number Portability. - Login to Voice network elements like Oracle SBC, Ribbon SBC, DMS and C20 Switches and Trunk group and routing configurations verifications. - Experience in configuration and provisioning of enterprise voice services like ISDN PRI, SIP PRI. - Must have experience in Routing and Switching with firm hold on protocols. SIP protocol for Voice. - Must have good communication skill. - Proficient with Microsoft Office Suite and good knowledge in documentations.

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