Associate, Production Services Application Support Analyst II

3 days ago


Chennai India Bank of New York Full time

Job Description

Bachelor's degree in computer science or a related discipline, or equivalent work experience required advanced degree is beneficial 4-6 years of diverse experience in multiple areas of information technology required Experience in the securities or financial services industry is a plus Knowledge and/or prior experience supporting Middle Office trade processing and trade flow Ability to reconcile and validate trade capture and day trading activity in a timely and accurate manner Coordinate with front office and other support teams, locally and globally, to address trade-related enquiries and issues Experience in DevOps CI/CD pipeline creation and execution Experience with IBM MQ/messaging and Rabbit MQ middleware queues Experience supporting Ruby, Java, and .NET framework applications Experience with PostgreSQL databases and writing complex SQL queries Experience with monitoring tools a plus - Splunk, AppDynamics, Prometheus, Grafana, Moogsoft, or related solutions Familiarity with ITIL Service Management Ability to troubleshoot and escalate alerts that cannot be resolved to the appropriate section Prioritize and handle service requests, incidents, change management, and problem tickets Analytic and data-driven experience in supporting applications part of the Trade Lifecycle Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025



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