Production Analyst

3 weeks ago

Chennai, Tamil Nadu, India NatWest Group Full time

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business while benefiting from great variety and stakeholder exposure Well look to you to deliver a complex and critical production management infrastructure and application support service for relevant platforms activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting fast paced role What you ll doAs a Production Analyst youll support with providing day-to-day technology based services and will assist with deploying new complex applications and architecture across the domain Well look to you to support the delivery of application management application support and the building of environments for systems making sure all deployments into production environments meet the appropriate quality standards Its a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform Youll also work with feature teams to understand the upcoming changes and prevent potential issues occurring Your role will also involve Collaborating with product development and feature teams to understand the upcoming product enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain with a focus on automation scalability continuous integration and continuous delivery The skills you ll needWere looking for someone with technical knowledge and experience including platform technology products and domains Along with this youll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration Were also looking for At least five years of experience in production support skills which involve Investigating Batch job failures and incidents perform root-cause analysis and implement production fixes with SLAs following Change governanceExpertise in Mainframe COBOL DB2 JCL SORT File Transfer and CA-7 Batch scheduling along with associated tools Service Now knowledge is preferredHours 45Job Posting Closing Date 01 01 2025

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