Solution Architect, Servicenow Cmdb, Googler Technology And Engineering
6 days ago
Minimum qualifications Bachelor s degree in Computer Science Management Information Systems or other technical field or equivalent practical experience Certification in ServiceNow Configuration Management Database CMD Certified Service Desk Manager CSDM e g CIS - Data Foundations 12 years of experience in IT 5 years of experience in ServiceNow CMDB design and implementation Experience in data modeling normalization and reconciliation techniques Experience in the ServiceNow platform including CMDB CSDM Discovery Service Mapping and IntegrationHub and experience with The Information Technology Infrastructure Library ITIL principles such as Service Asset and Configuration Management SACM Preferred qualifications Certification in System Administrator CSA and Certified Implementation Specialist CIS in relevant modules e g ITSM ITOM including Discovery CIS-Discovery and Service Mapping CIS-Service Mapping Experience with Performance Analytics or other BI analytics platforms Experience with AI ML data enablement such as Now Intelligence Experience with data migrations from legacy systems About the job In this role you will design implement and govern the CMDB architecture and governance of our ServiceNow platform With your subject matter experience in the Common Service Data Model CSDM Configuration Management Database CMDB and platform data governance you will design and architect enterprise CMDB by ensuring the integrity reliability and effectiveness of our configuration data which supports key business outcomes across the organization At Corp Eng we build world-leading business solutions that scale a more helpful Google for everyone As Google s IT organization we provide end-to-end solutions for organizations across Google We deliver the right tools platforms and experiences for all Googlers as they create more helpful products and services for everyone In the simplest terms we are Google for Googlers Responsibilities Lead the design architecture and strategy for ServiceNow Configuration Management Database CMDB ensuring alignment with Common Service Data Model CSDM framework defining Continuous Integration CI classes and relationships for IT Services e g ITSM ITOM HAM and SAM Establish and enforce data-governance policies standards and procedures to maintain data quality integrity and consistency Architect and oversee integrations with data sources including ServiceNow discovery and IntegrationHub ensure an accurate and automated CMDB population Design and implement Service Mapping to visualize service-to-infrastructure dependencies provide a view of IT service composition for IT services Monitor and optimize CMDB performance health scalability using dashboards and metrics to report on status and compliance Mentor team on CMDB best-practices as a Subject Matter Expert SME and stakeholder collaboration to gather requirements and deliver data solutions for IT-services Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also and If you have a disability or special need that requires accommodation please let us know by completing our
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Hyderabad, India Google Full timeJob Description Minimum qualifications: - Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience. - Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM) (e.g., CIS - Data Foundations). - 12 years of experience in IT. - 5 years of...
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Hyderabad, Telangana, India Google Full timeMinimum qualifications:Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience.Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM) (e.g., CIS - Data Foundations).12 years of experience in IT.5 years of experience in ServiceNow...
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