Lead I

Role Proficiency Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP CRM systems and design solutions Outcomes Optimise efficiency cost and quality by identifying opportunities for automation process improvements and agile delivery models Learn technology business system domain and as recommended by the project account Contribute to ERP CRM Practice related activities like but not limited to assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc Identify the problem patterns and improve the technical design of the application system Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Independently analyze design develop and test functionalities Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single point of contact for the build and deployment issues and resolving on time Responsible for code configuration changes to production environment to resolve any issues post production move Independently manage client environments perform installation related activities Perform root cause analysis technical troubleshooting architecture resolve performance issues Mentor juniors for client discussions and day to day activities and basic administrative tasks Perform other duties as assigned or requested Influence and improve customer satisfaction through things like but not limited to offering suggestions for code refactoring and for small improvements in business processes complete sprint deliverables ahead of schedule helping client architects and product owners by way of design suggestions and or explaining functionality to business stakeholders etcxe2x80xa6 Self-learning and implement new features released in ERP CRM wherever possible Set goals in NorthStar and timely measure the progress and update accordingly Measures of Outcomes Number of applicable technical domain certifications completed Adherence to process and standards coding standards Number of mandatory training Industry Technology specific trainings UST mandatory trainings completed Quick turnaround of production bugs Adherence to schedule timelines Number of mid-size requirements solutioned and implemented Number of issues resolved Number of innovative industry technology specific ideas submitted Number of positive feedback received from client client appreciation emails Number of suggestions implementation of new features standards framework for client Resource utilization throughout the year Outputs Expected Requirement Understand the requirements user storiesEstimate Estimate timeeffort resource dependence for one s own work and for others work including for modules Follow scrum ceremonies Participate in preparing RFPs and estimations in ERP CRM PracticeDesign Understand the design LLD and link it to requirements user storiesConfiguration and Coding Adhere to coding standards and follow ERP CRM best practices Develop code independently Review code done by peer and team Test Create and conduct unit testing Test class coverage above 95 Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Client Interaction Effectively interact with customers and articulate their inputsManage Project Manage delivery of modules and or manage user storiesDocumentation Create review templateschecklists guidelines standards for design process development Create review deliverable documents Design documentationrequirements t test cases and results Document ones own workStatus Reporting Report status of tasks assigned Comply with project related reporting standard and process Manage knowledge Contribute project related documentsshare point libraries client universities Review the reusable documents created by the teamRelease Follow and monitor release processCustomer interaction Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders Domain relevance Develop feature component with good understanding of the business problem being addressed for the clientRecruitment and Onboarding Part of technical screening team for recruiting candidates for A2 A3 Band People management skills manage onboard new team members guide reportees and provide timely feedback Manage Mentoring Team Mentor junior developers in the team Set goals and provide feedback Skill Examples Explain and communicate the design development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Manage and guarantee high levels of cohesion and quality Estimate effort time required for own work Perform and evaluate test in the customer or target environment Make quick decisions on technical project related challenges Team player capabilities and can manage a team mentor and handle people related issues with the team Maintain high motivation levels and positive dynamics in the team Set goals for self and team Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and help Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks Build confidence with customers by meeting the deliverables in time with quality Estimate effort time and resources required for developing debugging features components Strong analytical and problem-solving abilities Ability to advise on best practices and approaches to the team and the client Ability to prepare test data and steps for unit integration and production testing as per project needs Strong and effective written and verbal communication skills Knowledge Examples Functional and technical designing on various ERP and CRM cloud platform features and automations Thorough knowledge of coding best practices and understanding the limitations of coding Experience using data loader tools Experience with production deployment and solving deployment errors Knowledge of Agile Methods - Scrum and Kanban Knowledge in integrating ERP CRM with external systems using SOAP API REST API etc Additional Comments Salesforce Tester JD As the Salesforce QA you will be working on the Salesforce platform to develop and execute automated test to ensure product quality You must have a solid background in Object Oriented programming and a solid understanding of latest Quality Engineering Frameworks You will be responsible for Quality Engineering through all phases of the development lifecycle and be well versed in full stack backend frontend testing Responsibilities Works collaboratively with stakeholders to understand project objectives gather automation requirement design automated tests troubleshoot issues and implement scalable test automation solutions Design Develop and manage automated testing artifacts to ensure proper reuse versioning backups organization and retention Compiles test results data prepares and reports test results both formally and informally Communicates results information to technical and non-technical audiences Actively work with development and infrastructure teams for integrating test automation as an integral part of continuous delivery pipeline Key Role Requirement Minimum 5-8 years of QA experience Involving a minimum of 2-3 Salesforce projects Strong technical and testing skills - Knowledge of various software testing strategies and approaches Good to have Healthcare experience with Case Management testing Credentialing and Provider data management testing Understanding of Agile Scrum methodology Excellent communication interpersonal and collaborative skills Demonstrated ability to work and communicate effectively as part of a distributed team Passionate about leveraging test automation to dramatically increase speed and quality of software delivery processes xefx82xa7 Should attend offshore onsite and client meetings as per the requirements xefx82xa7 Flexible to accommodate daily client scrum calls during overlapping hours until 9 PM IST xefx82xa7 Should practice and exhibit USTs core values at work humility humanity and integrity Skills Salesforce Quality Assurance Agile MethodologyAbout Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the worlds best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impactxe2x80x94touching billions of lives in the process