Manager - Franchisee Lead

2 weeks ago


India Vodafone Idea Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce RoleFOFO LeadJob Level DesignationM1Function DepartmentRetailLocationKLJob Purpose Build up sales and service infrastructure through identifying quality channel partners retain them by ensuring profitability Responsible for customer service through higher TNPS EQ sales and revenue targets across all products voice - postpaid prepaid data etc Achievement of key targets Revenue RoI for FOFO channel Execution of all strategies and plans for the FOFO channel Key Result Areas Accountabilities Ownership of revenue targets for FOFO channel Accountability for overall FOFO channel profitability Expansion of franchise channel- Identification recruitment of FOFO channel Partners Monthly reviews and planning for FOFO with regular updates to the Retail Lead Team conflict resolution Coaching and training of franchisee owners CREs Regulatory compliance Core Competencies Knowledge ExperienceGood communication skills Distribution channel management skillP L management skillsAwareness on technology advancements new digital product knowledgeLeadership People management skills conflict managementUnderstanding of store management and customer relationship managementProblem SolvingMust have technical professional qualifications Essential Graduation - Regular MBA Desired post - graduation in business management MBA work ex 1 - 4 years Experience in the retail sales industry Open to mobility People management skills Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership



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