Senior Assistant Vice President

1 week ago


Pune India EXL IT service management Full time

Job Description

Key Responsibilities:

- Project Delivery & Governance

- Lead the delivery of Salesforce implementations, enhancements, and support engagements.

- Ensure projects are delivered on time, within scope, and budget while maintaining high quality.

- Establish and enforce delivery governance, agile practices, and risk mitigation strategies.

- Client Engagement

- Act as the primary point of contact for clients during project delivery.

- Translate business requirements into scalable Salesforce solutions.

- Manage stakeholder expectations and ensure customer satisfaction.

- Team Leadership

- Manage and mentor Salesforce consultants, developers, architects, and business analysts.

- Drive resource planning, onboarding, and performance management.

- Foster a culture of collaboration, innovation, and continuous improvement.

- Solution Design & Architecture

- Collaborate with Solution Architects to design robust, scalable Salesforce solutions.

- Review technical designs and ensure alignment with best practices and platform capabilities.

- Practice Development

- Contribute to the growth of the Salesforce practice through thought leadership, reusable assets, and accelerators.

- Support pre-sales activities including RFP responses, demos, and estimations.


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