Voylla - Assistant Manager - Customer Support

Team Lead - Customer Support (Voylla). Profile Overview:- As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels.- You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while...

Job Description Team Lead - Customer Support (Voylla). Profile Overview - As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. - You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all...

Job Description Company Description Incepted in 2013, Voylla is India's largest fashion jewelry destination with over 250 stores across the country and a strong online presence. Voylla offers high-quality, impeccably crafted jewelry at affordable prices, drawing inspiration from traditional art, crafts, and narratives to create contemporary accessories. The...

Team Lead – Customer Support (Voylla)Profile Overview:As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand...

- Oversee the daily operations of the customer service department, ensuring timely and effective resolution of customer inquiries and concerns.- Lead, coach, and manage the customer support team to deliver exceptional service across all customer touchpoints (calls, emails, chat, etc.).- Monitor service quality and team performance through regular audits and...

**Job Title** **Company Overview** Voylla is India’s leading fashion-jewelry brand, known for blending traditional inspirations with affordable, stylish designs. With 250+ stores nationwide and a growing digital presence, we’re committed to delivering an exceptional customer experience. **Role Summary** **Key Responsibilities** - **Issue Resolution &...

Profile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...

Profile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...

Company DescriptionIncepted in 2013, Voylla is India's largest fashion jewelry destination with over 250 stores nationwide and a robust online presence. Known for high-quality, impeccably crafted jewelry at affordable prices, Voylla draws inspiration from traditional arts and crafts to create contemporary accessories. The brand delivers versatile jewelry...

Profile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...