Customer Support Team Lead
1 week ago
Job Description Company Description Incepted in 2013, Voylla is India's largest fashion jewelry destination with over 250 stores across the country and a strong online presence. Voylla offers high-quality, impeccably crafted jewelry at affordable prices, drawing inspiration from traditional art, crafts, and narratives to create contemporary accessories. The brand aims to be the sartorial companion for everyone, no matter the occasion. Our team includes professionals from prestigious institutes and brings extensive experience in technology, retail, and operations. Role Description This is a full-time, on-site role for a Customer Service Manager located in Jaipur. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer support teams, and ensuring customer satisfaction. Day-to-day tasks include monitoring and improving the quality of customer interactions, resolving escalated customer issues, and analyzing customer feedback to enhance service quality. Qualifications - Customer Satisfaction, Customer Service Management, and Customer Support skills - Strong Analytical Skills for monitoring and improving service quality - Excellent Communication skills for interacting with customers and team members - Proven ability to resolve escalated issues and enhance customer experience - Bachelor's degree in Business Administration, Management, or related field - Experience in the jewelry retail industry is a plus - Strong leadership and team management abilities Salary: Upto 4,80,000/- Per Annum
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Voylla - Team Lead - Customer Support
4 days ago
Jaipur, India Voylla Full timeTeam Lead - Customer Support (Voylla). Profile Overview:- As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels.- You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while...
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Customer Support Team Lead
3 weeks ago
India RTLS Alliance Full timeJob Description Why Join RTLS Alliance RTLS Alliance isn't just another platformit's a movement to elevate the RTLS industry and connect the global ecosystem behind it. As an early team member, you'll be joining at a pivotal moment: - Help define the service experience from the ground up - Become part of the founding operations team - Build relationships...
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Customer Support Team Lead
4 weeks ago
India RTLS Alliance Full timeWhy Join RTLS Alliance? RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it. As an early team member, you’ll be joining at a pivotal moment: - Help define the service experience from the ground up - Become part of the founding operations team - Build relationships with...
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Customer Support Team Lead
4 weeks ago
India RTLS Alliance Full timeWhy Join RTLS Alliance?RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it.As an early team member, you’ll be joining at a pivotal moment:Help define the service experience from the ground upBecome part of the founding operations teamBuild relationships with leaders across...
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Customer Support Team Lead
4 weeks ago
India RTLS Alliance Full timeWhy Join RTLS Alliance? RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it. As an early team member, you’ll be joining at a pivotal moment: Help define the service experience from the ground up Become part of the founding operations team Build relationships with leaders...
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▷ Only 24h Left! Voylla
2 days ago
Jaipur, India Voylla Full timeJob Description Team Lead - Customer Support (Voylla). Profile Overview - As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. - You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all...
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Customer Support Team Lead
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Intellithink Industrial IoT Full timeAt Intellithink, we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems. Our work spans across predictive maintenance and industrial AI — helping businesses harness the power of data to improve reliability, efficiency, and decision-making.Customer Support Lead – IoT...
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Customer Support Team Leader
2 weeks ago
Jaipur, Rajasthan, India Voylla Fashions Pvt Ltd Full time ₹ 4,50,000 - ₹ 4,80,000 per yearProfile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...
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Customer Support Team Lead
1 week ago
Bengaluru, India CARS24 Full timeJob Description What will you drive - Lead, coach, and mentor a team of customer service representatives to achieve performance targets. - Monitor daily operations, call quality, and ensure SLA adherence. - Communicate and collaborate effectively with internal and external stakeholders. - Optimize funnel conversion at every stage (lead to inspection,...
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Customer Support Team Lead
2 weeks ago
Bengaluru, Karnataka, India, Karnataka CARS24 Full timeWhat will you drive?Lead, coach, and mentor a team of customer service representatives to achieve performance targets.Monitor daily operations, call quality, and ensure SLA adherence.Communicate and collaborate effectively with internal and external stakeholders.Optimize funnel conversion at every stage (lead to inspection, inspection to stock-in,...
