Customer Support Team Lead
4 weeks ago
Job Description Company Description Incepted in 2013, Voylla is India's largest fashion jewelry destination with over 250 stores across the country and a strong online presence. Voylla offers high-quality, impeccably crafted jewelry at affordable prices, drawing inspiration from traditional art, crafts, and narratives to create contemporary accessories. The brand aims to be the sartorial companion for everyone, no matter the occasion. Our team includes professionals from prestigious institutes and brings extensive experience in technology, retail, and operations. Role Description This is a full-time, on-site role for a Customer Service Manager located in Jaipur. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer support teams, and ensuring customer satisfaction. Day-to-day tasks include monitoring and improving the quality of customer interactions, resolving escalated customer issues, and analyzing customer feedback to enhance service quality. Qualifications - Customer Satisfaction, Customer Service Management, and Customer Support skills - Strong Analytical Skills for monitoring and improving service quality - Excellent Communication skills for interacting with customers and team members - Proven ability to resolve escalated issues and enhance customer experience - Bachelor's degree in Business Administration, Management, or related field - Experience in the jewelry retail industry is a plus - Strong leadership and team management abilities Salary: Upto 4,80,000/- Per Annum
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Team Lead
2 weeks ago
Jaipur, Rajasthan, India Team Vertex Cosmos Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader (Cosmetic Brand - International Process)Location: Jaipur, IndiaDepartment: OperationsEmployment Type: Full-timeAbout the RoleTranscom is seeking a dynamic and experienced female Team Leader to join our operations team in Jaipur. You will be at the forefront of our international process for a leading cosmetic brand, guiding and motivating a team...
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Voylla - Team Lead - Customer Support
4 weeks ago
Jaipur, India Voylla Full timeTeam Lead - Customer Support (Voylla). Profile Overview:- As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels.- You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while...
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▷ Only 24h Left! Voylla
3 weeks ago
Jaipur, India Voylla Full timeJob Description Team Lead - Customer Support (Voylla). Profile Overview - As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. - You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all...
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Customer Support Team Leader
2 weeks ago
Jaipur, Rajasthan, India Voylla Fashions Pvt Ltd Full time ₹ 4,50,000 - ₹ 4,80,000 per yearProfile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...
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Team Lead, Customer Support Specialist
3 days ago
Ahmedabad, Gujarat, , India Malbek Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCustomer Support Team LeadSummary of Position:The Customer Support Team Lead plays a dual role: providing world-class customer support while also serving as a point of guidance and escalation for the team. This position requires someone who can lead by example by taking tickets, resolving customer issues, and modeling empathetic, effective communication...
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Telesales Executive
2 weeks ago
Jaipur, India streamline customer support services Full timeGood communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...
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IN Team Lead Support
3 days ago
India Fintech Farm Full time ₹ 12,00,000 - ₹ 24,00,000 per yearTeam Lead (Support) - Operations and SupportKey Responsibilities:● Leading and motivating a team (~15 FTEs) to meet and exceed personal targets and team SLAexpectations (e.g. KPIs, productivity & quality)● Managing Workflow in order to maintain overall department expected service delivery, includingregular schedule and capacity planning● Managing and...
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Team Lead, Team Lead
2 weeks ago
Jaipur, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is...
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Customer Support Lead
6 days ago
India The Economic Times Full timeJob Role-Customer Support Lead Job Location- Noida Experience Required- 4 to 7 Years About Times Internet At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India's largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and...
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Team Lead
5 days ago
Jaipur, Rajasthan, India Voylla Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProfile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...
