SME-CX-Multi Channel Helpdesk

Job Description Job Summary The SPE-CX-Multi Channel Helpdesk role is designed for professionals with 3 to 5 years of experience in providing exceptional customer support across multiple channels. The candidate will leverage their expertise in the ISV domain and proficiency in English to ensure seamless communication and resolution of customer inquiries....

Job Description Job Summary Join our team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and Hi-Tech domain knowledge to provide exceptional customer support. With a hybrid work model and day shifts you will play a crucial role in enhancing customer satisfaction and driving operational efficiency. Your...

**Job Summary** Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present **Responsibilities** Ability to concentrate follow customers issues without distraction to...

Job Description Job Title: Helpdesk Executive- Facility Management Department: Facilities / Operations Reports To: Helpdesk Manager Location: Gurugram Employment Type: Full-Time Job Summary: We are looking for detailed oriented and customer helpdesk executive to support our facility management operations. This role is responsible for receiving, logging,...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a CX Data & Program Analyst in India.This role provides an opportunity to drive impactful Customer Experience (CX) programs for global clients across multiple industries. You will leverage data analytics, program management, and CX platform expertise to deliver...

Company Overview:Channelplay is India's leading tech-enabled channel execution company, specializing in outsourced sales teams, channel development, cutting-edge visual merchandising, and loyalty programs. With 17+ years of expertise and a prestigious client portfolio comprising India's most prominent brands, we have redefined excellence in channel...

Job Description Selected Intern's Day-to-day Responsibilities Include - Identify and contact decision-makers, screen potential business opportunities - Identify trends & customer needs, building a short/medium/long-term pipeline along with the sales team - Being familiar with initiating cold calls to the potential customer database for the Domestic and...

Job Title: Genesys DeveloperLocation: REMOTE, IndiaJob Description:• Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.• Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications...

Job Title: Genesys Developer Location: REMOTE, India Job Description: • Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. • Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications...

Job Title: Genesys Developer Location: REMOTE, India Job Description: • Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. • Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications...