Executive/Manager-Store - Retail Brand in women wear ( Female only)

4 weeks ago

Gurgaon, Haryana, India Super Management Consultants Full time
Job Description

We are seeking a dynamic and experienced Female Store Executive/Manager to lead the overall operations of our retail outlet. The ideal candidate will have a strong background in store/outlet management, with a keen focus on ensuring exceptional customer satisfaction. This role requires excellent leadership qualities, including the ability to manage and motivate a team, while also overseeing critical functions like retail loss prevention, billing, and training.

Key Responsibilities

- Store Operations & Management: Take full responsibility for overall store operations. This includes overseeing daily activities, managing store management tasks, and ensuring a smooth and efficient workflow.
- Customer Service & Satisfaction: Be the primary driver of customer satisfaction by managing all aspects of customer service. You will be responsible for creating a positive shopping experience and handling customer inquiries.
- Team Leadership & Development: Demonstrate excellent leadership qualities by managing, motivating, and training the store team. You will be responsible for the onboarding and development of all staff.
- Loss Prevention & Administration: Implement effective retail loss prevention techniques to minimize shrinkage. You will also manage essential administrative tasks, including billing and invoicing.

Qualifications

- Experience ranging from 0-7 years in a retail management or store operations role.
- Proven experience in store/outlet management.
- Expertise in retail loss prevention techniques.

Skills

- Exceptional leadership and team management abilities.
- Strong customer service and interpersonal skills.
- Proficiency in billing and invoicing.
- The ability to manage and motivate a team to achieve store goals.

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