Customer Care Professional

3 weeks ago


Chennai, Tamil Nadu, India Movate Full time
Job Description

Hi Candidate,

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : International Voice Process

Experience : 1 - 4 years

Job Location : Chennai

Job Responsibilities:

- Reviewing new orders for accuracy and completeness
- New order processing on a web-based system
- Customer enquiry clarifications
- Maintain service levels and high levels of accuracy
- Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
- Maintaining a high level of accuracy with respect to all activities.
- Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

- Any Degree

Requirements:

- Minimum 6 months call center experience
- Minimum 12 months customer service experience
- Excellent overall tenure in job history
- B2+ English level
- 30 Words per minute
- Basic Computer Knowledge
- Retail Experience- Bonus

  • Chennai, Tamil Nadu, India beBeeExpertise Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Vision Care ProfessionalAbout the Role: As a Vision Care Professional, you will be responsible for delivering exceptional customer service while providing technical expertise through eye-checks, dispensing, and diagnosis. Your role will also involve selling products, executing stock takes, and SOPs to deliver an outstanding customer experience.Key...


  • Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 3 - ₹ 12

    Job Opportunity">Develop a customer-centric attitude to deliver exceptional service experiences.Respond promptly and efficiently to customer inquiries and concerns.Communicate effectively with customers through various channels, ensuring clear understanding of products and services.Acknowledge, investigate, and resolve customer complaints in a timely and...


  • Chennai, Tamil Nadu, India Toast Inc Full time

    Customer Care Manager - Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love Bready to make a change As a Customer Care Manager you will actively manage a team of agents for the Enterprise campaign You are responsible for the productivity...


  • Chennai, Tamil Nadu, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a vital role in our...


  • Chennai, Tamil Nadu, India All Care Therapies Full time

    Company DescriptionAll Care Therapies is a rapidly growing IT and Medical back office Management Company We provide superior consulting and management services for the healthcare industry All Care Therapies brings a fresh and innovative approach to back office healthcare management If you have the required experience and are looking to join a dynamic team ...


  • Chennai, Tamil Nadu, India beBeeCollections Full time ₹ 72,00,000 - ₹ 86,40,000

    Customer Care Collections SpecialistWe are seeking a highly skilled Customer Care Collections Specialist to join our team. This role is ideal for individuals who enjoy working with people and have strong communication skills.Key Responsibilities:Perform outbound calls to insurance companies to collect outstanding accounts receivables.Respond to customer...


  • Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a customer care professional with excellent English communication skills and experience in B2B and B2C international customer service domains. The selected candidate will be responsible for effective coordination with Australian customers and stakeholders, as well as fiber order management.


  • Chennai, Tamil Nadu, India Movate Full time

    Hi Candidate, Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling...


  • Chennai, Tamil Nadu, India Mi Lifestyle Marketing Global Private Limited Full time

    Job DescriptionGreetings from Mi Lifestyle Marketing Global Pvt LtdWe are seeking a motivated and enthusiastic Customer Care Executive to join our team. This role is ideal for freshers or entry-level candidates who are eager to launch their careers in customer service and are passionate about delivering exceptional support to our customers. Hindi Speaking is...


  • Chennai, Tamil Nadu, India Naz V HR Solutions Full time

    Job Description**Customer Care Manager (Sales/Service)**- Vacancies: 4 | Locations: Nexa, Ecr, OMR & Madipakkam- Graduate + 3-5yrs automobile Sales Customer care dept exp | System knowledge- Salary: 30K + Incentives