Customer Care Executive

3 weeks ago


Chennai, Tamil Nadu, India Mi Lifestyle Marketing Global Private Limited Full time
Job Description

Greetings from Mi Lifestyle Marketing Global Pvt Ltd

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. This role is ideal for freshers or entry-level candidates who are eager to launch their careers in customer service and are passionate about delivering exceptional support to our customers. Hindi Speaking is a must.

Location: Chennai, T Nagar.

Responsibilities

- Provide exceptional customer service through various channels including phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely manner.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to improve customer service processes and policies.
- Assist in maintaining customer satisfaction and retention rates.

Skills and Qualifications

- A bachelor's degree is a must.
- Good communication in English and Hindi is a must.

Interested candidate can share their resume at [Confidential Information] or ping me at 82200013332

Regards

Priya - HR

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