
Cable Industry Customer Care Professional
24 hours ago
Job Opportunity
">- Develop a customer-centric attitude to deliver exceptional service experiences.
- Respond promptly and efficiently to customer inquiries and concerns.
- Communicate effectively with customers through various channels, ensuring clear understanding of products and services.
- Acknowledge, investigate, and resolve customer complaints in a timely and professional manner.
- Stay up-to-date on products and services to provide accurate information and support.
- Process orders, applications, and requests accurately and efficiently.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Collaborate with colleagues to ensure seamless communication and coordination.
- Contribute to process improvements by providing valuable feedback on the customer service experience.
- Lead a team of junior customer service representatives to achieve excellent service standards.
Key Responsibilities
- Customer Service
- Care
- Cable Industry Operations
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