Cluster Manager

3 weeks ago


Coimbatore India Max Financial Services Full time

Job Description

Job Description

Position

Cluster Manager/ Deputy Cluster Manager / Area Manager

Incumbent

Name

Department

Axis

Function

Axis Sales

Reporting to

Circle Relationship Manager & AVP

Band

4/4A

Location

XYZ

Team size (D/I)

12-15 DRs

JOB SUMMARY :-

Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets.

KEY RESPONSIBILITIES:-

- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank.

- Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy.

- Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.

- Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.

- Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.

- Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.

- Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy.

- Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements.
- Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team.

- Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

Measures of Success

Business Plan:-

WPC (Rs.) - Plan v/s Actuals

OA Share:-

Counter Share of MLI at Channel Partner's end

Persistency:-

13th month Persistency (%) - 82.5 and as per plan

Retain Talent:

1. Retention rate - 70%, (as per HR formula) G2M2 retention - 85%.

Key Relationships (Internal /External)

Effective Management of People & Customer

Retain talent -- 70%, (as per HR formula)

Handling Customer Complaints

Key competencies/skills required

Relationship, Leading people, Effective Management of Process

Desired qualification and experience:-

- Master of Business Administration or equivalent.

- 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.

- Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.

Org Chart:- NRH

ZVP

CRM & AVP

DCM/ CM/ ARM

RA/ ASM

Job Description

Position

Cluster Manager/ Deputy Cluster Manager / Area Manager

Incumbent

Name

Department

Axis

Function

Axis Sales

Reporting to

Circle Relationship Manager & AVP

Band

4/4A

Location

XYZ

Team size (D/I)

12-15 DRs

JOB SUMMARY :-

Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets.

KEY RESPONSIBILITIES:-

- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank.

- Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy.

- Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.

- Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.

- Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.

- Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.

- Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy.

- Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements.
- Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team.

- Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

Measures of Success

Business Plan:-

WPC (Rs.) - Plan v/s Actuals

OA Share:-

Counter Share of MLI at Channel Partner's end

Persistency:-

13th month Persistency (%) - 82.5 and as per plan

Retain Talent:

1. Retention rate - 70%, (as per HR formula) G2M2 retention - 85%.

Key Relationships (Internal /External)

Effective Management of People & Customer

Retain talent -- 70%, (as per HR formula)

Handling Customer Complaints

Key competencies/skills required

Relationship, Leading people, Effective Management of Process

Desired qualification and experience:-

- Master of Business Administration or equivalent.

- 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.

- Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.

Org Chart:- NRH

ZVP

CRM & AVP

DCM/ CM/ ARM

RA/ ASM


  • Cluster Head

    4 days ago


    Coimbatore, Tamil Nadu, India Aditya Birla Sun Life AMC (ABSLAMC) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Result AreasSupporting ActionsIncrease and sustain sales growth and AUM for the clusterWorks with Regional Head to finalize the business plan for the financial year based on overall organizational agendaStrategizes and creates a roadmap to achieve the sales targets through increase in gross sales, net sales, AAUM and SIP countCollects market intelligence...


  • Hyderabad, India The Hiring Company Full time

    Job Description Job Description: Cluster Manager Company (Hyderabad) Role Summary The Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets/branches/stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations,...

  • CLUSTER MANAGER

    3 weeks ago


    Hyderabad, India Peerless Financial Products Distribution Ltd. Full time

    Job Description ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation Cluster Manager Function / Department Sales Grade/Level Manager/Sr Manager Reporting to Functionally Administratively Regional Business Manager Regional Business Manager Reportees BM, AMB/SE, CRO, CRM PURPOSE OF THE ROLE The purpose of the role is to drive several branch teams...

  • Cluster Manager

    3 weeks ago


    Coimbatore, Tamil Nadu, India Max Life Insurance Full time

    Position Cluster Manager Deputy Cluster Manager Area Manager Incumbent Name Department Axis Function Axis Sales Reporting to Circle Relationship Manager AVP Band 4 4A Location XYZ Team size D I 12-15 DRs JOB SUMMARY - Manages a large cluster collaborates with the objective to support and contribute to Axis bank strategy achieve operations excellence ensure...

  • Cluster Manager

    6 days ago


    Pune, India Desi Farms Full time

    Job Description Company Description Desi Farms, the brand of SNA Milk & Milk Products Pvt Ltd., is dedicated to providing fresh, chemical preservative-free milk and dairy products within 12 to 24 hours of milking. The company aims to elevate industry standards of quality, freshness, and transparency. Desi Farms supports local farmers by promoting healthy...

  • Cluster Sales Manager

    3 weeks ago


    Bengaluru, India Ample Full time

    Job Description Designation - Cluster Manager - Apple Imagine Work Location - Bangalore Candidate preferred with MBA from Premium Institute About the Company: With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the...

  • Cluster Sales Manager

    3 weeks ago


    Bengaluru, Karnataka, India, Karnataka Piramal Finance Full time

    Job Role:Cluster Sales Manager - Loan Against SecuritiesPurpose of Job:Managing / Driving Sales Managers & Responsible for cluster sales target achievement through partnership channels & self-sourcing.Job Responsibilities:Build opportunity landscape, customer, market and competition insights & product strategy for a retail LAS business for the Cluster...


  • India Samava Assets Full time

    Company DescriptionAt Samava we are passionate for shaping exceptional spaces. With over two decades of honed expertise in real estate development and having been expanded to hospitality, Samava Assets offers a comprehensive suite of services like independent Villas in group housing projects, Apartments and Hospitality across its projects. At Samava its...


  • India Samava Assets Full time

    Company DescriptionAt Samava we are passionate for shaping exceptional spaces. With over two decades of honed expertise in real estate development and having been expanded to hospitality, Samava Assets offers a comprehensive suite of services like independent Villas in group housing projects, Apartments and Hospitality across its projects. At Samava its...


  • India Destination Hotels Full time

    Job Description Summary You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Cluster Director of Revenue Management is responsible to provide revenue accounting leadership and business best practices to the hotel....