Head - Sales - Telecom/Broadband/ISP (15-20 yrs)

1 day ago

Mumbai, Maharashtra, India San Hire Full time
- Work Mode: Onsite | Working Days: 6/week

- Experience: 15 - 20 years (Minimum 10-12 years in Enterprise Sales)

Educational Qualifications:

- Graduation (Mandatory)

- MBA/Master's Degree (Preferred)

Role Purpose

Lead and manage PAN India Enterprise Sales operations with a strong focus on Retention, Collections, and Team Leadership. Responsible for driving business growth across cities by managing a team of 15-20 sales professionals and maintaining client satisfaction through structured post-sales support.

Key Responsibilities

- Manage Enterprise Sales, Retention, and Collections for PAN India operations.

- Lead a team of 15-20 members across multiple cities.

- Develop and execute sales strategy, drive revenue growth, and meet assigned targets.

- Maintain strong relationships with corporate clients and ensure smooth installation and after-sales service.

- Handle channel partner onboarding and manage customer database analytics.

- Work closely with local societies/buildings to facilitate installations.

- Mentor and onboard new team members, driving performance and capability building.

- Act as the escalation point for unresolved customer issues.

Must-Have Criteria (Applications that do not meet the below will not be considered):

- Currently working in the Telecom/Broadband/ISP industry.

- Minimum 10-12 years in Enterprise Sales, with at least 5-7 years of team handling experience.

- Proven track record in managing large teams across multiple locations.

- Hands-on experience with Retention & Collections in telecom/broadband domain.

- Currently working at a Managerial level or above.

Preferred Skills & Competencies:

Functional Competencies:

- Deep understanding of Internet products, leased lines, and bandwidth solutions.

- Knowledge of competitor landscape and ability to create compelling customer proposals.

- Ability to analyze potential markets quickly and drive customer acquisition.

- Proficiency in sales planning, forecasting, and pipeline management.

- Basic technical acumen in ISP products and system compatibility.

Behavioral Competencies

- Strong communication and interpersonal skills

- Leadership & people management

- High on initiative, responsibility, and ownership

- Strong problem-solving and decision-making abilities

- Assertive, confident, and customer-centric

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