Manager - Account Documentation

Job Summary To perform all activities relating to Client Onboarding in a smooth effective and timely manner including KYC CKYC and documentation scanning and vaulting To perform applicable Documentation Review activities as per agreed regulatory requirements To manage Regulatory Depositary Internal inspections and ensure NIL findings in report Key Responsibilities Strategy To institutionalise the Account opening KYC and maintenance process so that is well defined for the implementation and servicing teams as well as clients To participate in the local product development and sales initiatives related to FPI KYC and account opening perspective To participate in the bank s A3 initiative and deliver implement the same Business To manage the operational relationship for interface with implementation and servicing teams To serve as a focal point of contact with implementation and servicing teams and regulators and clients with regard to account opening and KYC related processes Processes To facilitate the process of account opening and maintenance to be smooth error free and timely To facilitate the review of account opening closure and other miscellaneous related documents and revert to respective stakeholder with review comments To monitor the outstanding documents and follow up with Implementation Client Servicing team for completion To Regulatory monitor and maintain Service Standards To liaise Regulator KRA Depositary Exchange whenever required To ensure timely and accurate updation of KYC and CKYC data To ensure that activities are completed within agreed TAT and service standards To ensure timely and accurate completion of scanning and vaulting of client documents To be an efficient back up for Static Data operations People Talent To help build a good work life balance for self and team To constantly motivate team towards better performance To encourage and foster a collaborative and supportive working environment To determine training needs of team members and regularly initiate internal training sessions to meet these requirements To give regular feedback to team members To develop a career road map for staff to keep engagement levels high To support Head Securities Services in planning and controlling staffing and training needs Risk Management To keep implementation and servicing teams abreast in conjunction with Product of changes in regulations and market procedures operating procedures affecting FPI KYC and account opening To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls Governance To ensure full awareness of all procedures and policies impacting Account opening KYC requirement To instil alertness for any suspicious transactions and escalate the same to LM To ensure timely completion of all mandatory e-learnings for self To comply with applicable MLPA guidelines Regulatory Business Conduct To display exemplary conduct and live by the Group s Values and Code of Conduct To take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Key stakeholders Internal Head of Custody and Clearing Operations Country Legal Compliance and FCC Country Business Head and team Product Implementation and Servicing team Country Cobam team Country CLM Operations team External Regulators SEBI RBI KRA registration agencies NDML CVL Depositories and exchanges Peer custodians Skills and Experience Product Experience LAP BIL PL and LAS Distribution Relationship Management Digital Knowledge Customer Management Strong Communication Skills Effective People Skills Qualifications Graduate Post Graduate Degree About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 30570