Team Lead, Customer Marketing

21 hours ago

Gurgaon Haryana, India Cvent Full time

Overview The Cvent Event Cloud Customer Marketing team is dedicated to supporting and nurturing existing Cvent customers throughout their journey The team focuses on the following stages of the customer lifecycle onboarding adoption retention and advocacy We develop targeted programs to guide customers from the moment they join us ensuring their engagement with our products satisfaction and willingness to advocate for us Ultimately we strive to help customers expand their business and achieve their goals This role is critical to supporting our customer engagement retention and advocacy initiatives with a strong focus on content management community engagement and Generative Engagement Optimization GEO strategies The position aligns with Cvent s priorities of increasing community-driven renewals and leveraging user-generated content in a zero-click and GEO web search environment In This Role You Will Maintain and refresh Cvent Community content including banners learning centers and blogs ensuring all materials are current relevant and engaging for users Lead SEO GEO and zero-click content initiatives to maximize the discoverability of community content in search engines collaborating closely with the digital marketing team Oversee and execute weekly admin-led content updates to keep the community dynamic and valuable Plan and implement community engagement campaigns in partnership with internal teams to drive active participation and monitor campaign performance Develop and run renewal nurture campaigns using email ads and other channels to increase customer retention and renewal rates Support reference review and referral programs including managing nominations customer reviews G2 Capterra and referral tracking to build advocacy generate leads and support sales Partner closely with global marketing stakeholders to coordinate campaign scheduling asset creation campaign builds reviews internal approvals and reporting Here s What You Need Strong understanding of marketing campaign design and execution a customer-focused background will be a plus Ability to manage multiple projects simultaneously Excellent organizational and program management skills Ability to work with multiple stakeholders and under strict timelines Excellent written and verbal communicator 4 years of total experience in the B2B Marketing field Education A bachelor s degree in marketing Communications Business or a related field is a plus Event Industry experience and experience in a SaaS environment is a plus

  • Team Lead/ ATL, Customer Marketing

    4 weeks ago

    Gurgaon, Haryana, India Cvent Full time

    Job DescriptionOverview:Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels,...

  • Performance Marketing

    2 weeks ago

    Gurugram, Haryana, India Team Pumpkin Full time

    Job Title: Manager - Performance Marketing Summary: Roles and Responsibilities: - Develop and implement performance marketing strategies to drive customer acquisition and retention - Manage and optimize paid media campaigns across various channels, including SEM, display, social, and affiliate marketing - Analyze campaign performance data to identify...

  • Performance Marketing

    1 week ago

    Gurgaon, Haryana, India Team Pumpkin Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Summary:We are seeking a highly skilled and experienced in Performance Marketing to join our team. The ideal candidate will have at least 2 years of experience in the Paid Media department and a proven track record of driving successful marketing campaigns. The Manager will be responsible for overseeing all aspects of performance marketing, including...

  • Customer Support Team Lead

    1 week ago

    Gurgaon, Haryana, India Divine Hindu Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company: Divine Hindu Lifestyle Pvt LtdLocation: Sector 27, Gurugram (near Sikanderpur Metro)Working Days: Monday – SaturdayTimings: 9:00 AM – 6:30 PM (Work from Office)About Divine HinduDivine Hindu is India's fastest-growing spiritual lifestyle brand, offering authentic Rudraksha, Karungali, gemstones, and puja essentials. We serve lakhs of customers...

  • Customer Support Team lead

    1 week ago

    Gurgaon, Haryana, India Divine Hindu Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Company: Divine Hindu Lifestyle Pvt LtdLocation: Sector 27, Gurugram (near Sikanderpur Metro)Working Days: Monday – SaturdayTimings: 9:00 AM – 6:30 PM (Work from Office)About Divine HinduDivine Hindu is India's fastest-growing spiritual lifestyle brand, offering authentic Rudraksha, Karungali, gemstones, and puja essentials. We serve lakhs of customers...

  • Customer Support Team lead

    1 week ago

    Gurgaon, Haryana, India Divine Hindu Full time ₹ 5,50,000 - ₹ 7,50,000 per year

    Location: Sector 27, Gurugram (near Sikanderpur Metro)Working Days: Monday – SaturdayTimings: 9:00 AM – 6:30 PM (Work from Office)About Divine HinduDivine Hindu is India's fastest-growing spiritual lifestyle brand, offering authentic Rudraksha, Karungali, gemstones, and puja essentials. We serve lakhs of customers across India with a commitment to trust,...

  • Customer Support Team Lead

    1 week ago

    Gurgaon, Haryana, India Divine Hindu Full time ₹ 5,50,000 - ₹ 8,50,000 per year

    Company:Divine Hindu Lifestyle Pvt LtdLocation:Sector 27, Gurugram (near Sikanderpur Metro)Working Days:Monday – SaturdayTimings:9:00 AM – 6:30 PM (Work from Office)About Divine HinduDivine Hindu is India's fastest-growing spiritual lifestyle brand, offering authentic Rudraksha, Karungali, gemstones, and puja essentials. We serve lakhs of customers...

  • Team Lead

    7 days ago

    Gurgaon, Haryana, India SKJ Landbase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles and ResponsibilitiesBuilding and maintaining relations for potential customers for real estate as well as the developers team.Doing the primary research of the market and keeping the sales team updated of internal knowledge .Presenting the projects to clients negotiating with the clients as well as real estate developers.Responsible for selling Real...

  • Customer Success Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Elektromart Full time ₹ 9,00,000 per year

    About Us We operate and scale high-growth D2C brands across India. Our customer experience function is a key business driver — across WhatsApp, calls, email, and automation. We're looking for a Customer Success Team Lead to build and lead a customer experience team that is fast, data-driven, and proactive in driving both satisfaction and sales. What You'll...

  • Lead - Paid Media

    4 days ago

    Gurgaon, Haryana, India Team Pumpkin Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Lead - Paid MediaSummary:We are seeking a highly experienced and results-driven individual to join our Paid Media department as a Lead. The ideal candidate will have at least 4 years of experience in managing Paid Media campaigns across various platforms and industries. As the Lead - Paid Media, you will play a crucial role in driving our...