Channel Account Manager

Job Description

About the Role:

We are looking for a motivated and detail-oriented Channel Partner Manager to support CleverTaps growing partner ecosystem in the India region. In this role, you will work closely with the senior partnerships team and regional sales teams to help manage relationships with key partners, assist in executing joint initiatives, and contribute to the overall growth of our channel ecosystem

What will you do:

- Assist in identifying and onboarding new partners across the MarTech ecosystem (e.g., Attribution tools, CDPs, Analytics platforms, SIs, and Growth Agencies)
- Support day-to-day coordination with consulting and SI partners such as Deloitte, Infosys, and KPMG
- Help maintain and strengthen relationships with existing partners across India to drive business opportunities
- Work with Sales Teams to support GTM strategies, track opportunities, and improve partner-driven conversions
- Coordinate partner enablement sessions and share best practices to drive engagement
- Assist in maintaining the partner pipeline and contribute to business development activities
- Collaborate with the marketing team to support partner-focused campaigns and events
- Review partner performance on weekly basis - leads, opportunities, conversions and help improve each of these metrics

What are we looking for

Must Have:

- 8+ years of experience in partnerships, business development, or sales support in a SaaS or digital ecosystem
- Exposure to MarTech or working with tech partners (e.g., engagement, analytics, attribution, CDP) is a plus
- Bachelors degree in Business, Marketing, or a related field
- Strong communication and organizational skills
- A proactive mindset and eagerness to learn
- Willingness to travel occasionally for partner meetings or events

Good to Have:

- Understanding of the MarTech domain.
- Number driven approach towards accounts, targets, regional planning and conversion rates.
- Knowledge of CRM software (eg. Salesforce).

Measures of Success:

- Partner sourced and Partner influenced SALs (Sales Accepted Leads)
- Onboard relevant targeted Partners
- Increase in conversion % across the generated lead funnel

Who will you report to: Associate Director

Why join us

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
- You are passionate about technology and its impact on the high-growth mobile technology space
- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
- Flourish in an Environment that Nurtures Growth and Curiosity

Learn More:

Get to know us better before you apply

Check out our product documentation, blog, and customer stories to see how we work and what we value.

- Clever.ai

- Blogs

- TesseractDB

- CleverTap Product Demo

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brandsincluding marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.

At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, So Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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