▷ Apply in 3 Minutes International Sales Advisors

4 weeks ago

India Skywings Advisors Full time

Profile - Sales Advisor To ensure a prospect genuine productive lead generation by the means of out bond calls dialed to US Canada with a focus to contribute maximum number of closed cases Key Responsibilities 1 To make outgoing calls to prospect customer 2 To try and sell the products and services to the customers on call 3 To handle objections escalations and queries regarding the product effectively 4 To generate more leads from the people out-called 5 To enter the details of every interaction in the system 6 To ensure continuity of services to company in terms of generating leads by manning the telephone and other communication systems in the manner described in the Company procedure manual and also Standard Operating Practices for each program 7 To ensure that mandated Service Levels are adhered to on an individual shift and team basis 8 To deliver the highest quality of service clients and ensure high customer satisfaction 9 To assist in the expansion of the FINCANA SOLUTIONS PRIVATE LIMITED network by 10 maintaining a professional working relationship with them in the course of thecase handling 11 To support shift leaders supervisors or who so ever concern to achieve target service delivery and financial goals 12 To own and manage specific customer programs assigned Knowledge and skills Language capability must be at least bilingual with an extra flair of UK US accent in order to be able to assist the member in his her own language which will ensure better communication better quality in the delivery of the service 1 Basic Computer knowledge 2 Good telephone etiquette 3 Critical thinking and problem solving 4 Worked working with BPO Industry- International process would be an added advantage Competencies 1 Customer service Orientation 2 Team Working 3 Flexibility 4 Self-Awareness and Professional Confidence 5 Achievement 6 Communication 7 Good Aptitude Benefits 1 Meal Cab facility 2 Lucrative Incentive performance basis Night shift- 5PM- 2AM

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    Delhi, India Weekday (YC W21) Full time

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