Customer Service Specialist I

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more than 75 years our connectivity and sensor solutions proven in the harshest environments have enabled advancements in transportation industrial applications medical technology energy data communications and the home With 89 000 employees including more than 8 000 engineers working alongside customers in approximately 140 countries TE ensures that EVERY CONNECTION COUNTS Learn more at www te com and on LinkedIn Facebook WeChat and Twitter This position is the primary contact and communication focal point between the customer and the production plants The Customer Service Professional is responsible for maintaining customer business relationships to provide total customer satisfaction The individual provides information and analysis to support business plans and strategies Responsibilities Coordinates customer TE Products relationship Supports the clear and effective communication of customer expectations to the organization and demands accountability for performance to agree upon commitments Teams with Field Sales Business Segment Managers Operations and other TE functions to satisfy customer requirements Creates and maintains customer orders in MRP system or provides direction for this Activity to designated staff member Ensures compliance to Quality System for order management Assists in streamlining order management systems Works with Customer and Sales to prepare and monitor monthly sales forecast by customer and product Solicits bookings to support committed bookings level Skills Any Graduate 10 2 3 2 years of Order Management Order to Cash Distribution Support Customer focused excellent oral and written communication Basic knowledge of served market products and key performance requirements for the market Ability to translate company goals to action plans for customer order management Basic knowledge of materials planning and order entry logic PC proficient word processing e-mail spreadsheet database presentation software ability to create presentation quality documents ability to use MRP system EDI system preferable SAP Epicor Syteline Competencies Values Integrity Accountability Inclusion Innovation Teamwork Job Locations Bangalore Karn taka 560076 India Posting City Bangalore Travel Required None Requisition ID 139151 Workplace Type External Careers Page Customer Service Apply now Start Please wait TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities All CVs resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place If an agency agreement is in place submissions are position specific General submissions not targeted at a specific employment opportunity will not be entitled to any form of compensation Please no phone calls or emails 2023 TE Connectivity Corporation All Rights Reserved x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name 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