Ecommerce Manager

Job title Ecommerce ManagerLocation Thane Mumbai About Mosaic Mosaic Wellness is building a portfolio of digital first health wellness brands working toward one mission To help Indians lead more fulfilling lives surrounded by wellness and grace Man Matters started in May 2020 is a digital elective health platform for men helping 2 5M men every year diagnose and solve for their hair beard performance and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches Be Bodywise started in May 2021 is an online women s elective health platform serving 1 5M women every year by providing personalized solutions and doctor consults across concerns for hair face body PCOS sleep and nutrition Little Joys started in May 2022 is an online health platform for kids helping 1M parents every year solve for their child s physical mental and emotional development by offering age-appropriate solutions for nutrition immunity brain health bone health personal hygiene and behavioral development with access to expert doctors and nutritionists All of these brands are sold through our website and on through various online marketplaces We are looking for a results-driven E-commerce Manager to oversee and manage the complete P L of a specific marketplace channel across our brands The ideal candidate will have a strong understanding of Indian e-commerce platforms consumer behavior and strategies to drive sales profitability and customer satisfaction Key Responsibilities Marketplace Management Negotiate and manage relationships with marketplace account managers for support and partnerships Strategically manage the brand s presence and performance on a marketplace platform Develop and implement strategies to optimize product listings enhance visibility and improve discoverability Work with the entire conversion team to ensure compliance with marketplace policies guidelines and terms of service P L Ownership Take full ownership of the Profit Loss for the assigned marketplace channel ensuring revenue growth and profitability Monitor and optimize operational costs discounts promotions and commissions on a day-to-day basis to maintain healthy margins Conduct sales forecasting and budgeting for the channel ensuring alignment with overall business goals Sales Growth Marketing Campaigns Plan and execute sale events on marketplaces while driving revenue and profitability Optimize ad spend and run performance-driven marketing campaigns using tools Analyze customer reviews feedback and trends to develop actionable insights for improving sales and customer experience Inventory Operations Management Collaborate with supply chain and operations teams to ensure proper inventory planning availability and fulfillment Mitigate issues like out-of-stock overselling or delayed deliveries by maintaining an optimal stock-to-sales ratio Data Analysis Reporting Track and report key performance metrics such as Net revenue conversion rate ACoS and RoAS providing actionable insights to drive growth and profitability Conduct competitor analysis to identify market trends pricing strategies and new growth opportunities Collaboration Teamwork Work cross-functionally with marketing operations finance and product teams to align marketplace goals with broader business objectives Qualifications Skills Educational Background Bachelor s degree in Business Marketing or a related field MBA is a plus Experience 2-3 years of experience in managing e-commerce operations preferably for a D2C website or on marketplaces Skills Strong analytical and problem-solving skills with proficiency in tools like Excel and marketplace dashboards Excellent communication and negotiation skills to liaise with both internal teams and external partners Self-motivated and target-driven with the ability to thrive in a fast-paced environment