Senior Facilities Coordinator

3 weeks ago


Pune Maharashtra, India Jones Lang LaSalle Full time

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Sr Facilities CoordinatorWork DynamicsWhat this job involves Providing onsite supportYou will be the Site Managers trusted right hand on all facilities-related activities Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking You too will always have an eye on this contributing suggestions as they arise Youll also lend the team a big hand by providing admin support including front desk duties basic housekeeping and appointment coordination Youll need to ensure we hit key performance indicators and meet our service level agreements Key aspects Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client any visits Preparing the Daily Weekly and Monthly reports Interacting with the service supply vendors Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards Client Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client stakeholder relationships across multiple levels of the organisation Proactively understand the customers employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management Procurement Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting fun user engagement activities Signage Poster making for site awareness Managing ad hoc vendors Meeting the clients facilities needsAt JLL we put client satisfaction at the front and centre of everything we do If you share our values we will be more than happy to work with you In this role youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows - Ensure messaging is consistent and in line with requests received from the user Respond to user inquiries and concerns promptly and with courtesy and enthusiasm Build relationships by engaging clients in genuine personable conversations Create WOW experiences by anticipating client needs and seizing the moment acting on them before being requested Your planning and budgeting skills will also be vital to the job as youll take part in the procurement of vendors and services from time to time Making everyone safe and risk-freeDo you value workplace safety If so youll be a perfect fit for the job In this role you will ensure everyones health and safety by keeping safe workplace procedures in place and order Youll also be expected to carry out these procedures as needed At the same time this role puts you on the first line of defence against risks As such you will help implement and manage risk management programs disaster recovery and business continuity plans Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies Sound like you To apply you need to be a Passion for serviceDo you have a prior experience in facilities property management hospitality or other related fields Do you have an understanding of local occupational health and safety requirements critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for Team playerJLLs unmatched excellence is only made possible by team workxe2x80x94a core value we want you to possess As the Facilities Coordinator we expect you to support the team and work well with others toward achieving targets Likewise you must have a proven track record of flawless project execution all while following company standards and procedures Ensuring that the team practices our xe2x80x98I am JLL core behaviours is also under your mandate Client focused enthusiastIt is important that you can easily interact with the general client staff and vendors to deliver efficient services Well also count on you to address conflicts and conflicting priorities effectively Likewise you must be an excellent communicator who always faces customers with a smile even when times get rough occasionally What we can do for you At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today What you can expect from usAt JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site Pune MHScheduled Weekly Hours 48Job Tags If this job description resonates with you we encourage you to apply even if you dont meet all the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL


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