
Technical Support Analyst
4 weeks ago
Job description
A Senior Technical Support Analyst should have a solid understanding of best practices and can execute on tasks without supervision from others. Individuals will create advance level insight and recommendations in their area of expertise. Senior Technical Support Analyst are subject matter experts in their domain. Individuals in this role lead the tier two support effort with high complexity, mostly independently
Perform The Following
- Responsibilities At a Senior Level. As per Technical Support Analyst role. +. Assist intermediate and associate level colleagues in the delivery of assigned work
- Provide technical and subject matter guidance
- Shape and define work priorities and stakeholder deliverables. Be a contributor to the successful delivery of identified tasks
- Act as day-to-day point of contact for clients/vendors/partners and as a escalation point for team members, managers and external stakeholders/partners(as applicable)
- Mentor and train associate and intermediate colleagues as assigned. Act as a good example for colleagues to emulate
- Assist business development team with pre-sales activities and RFPs
- Stay up-to-date on industry and job-related trends and best practices to maintain alignment with product vision. Other duties as assigned
- Technical / L2
- Guide clients through troubleshooting deployment and environmental issues in their network environments.
Role:IT Support - Other
Industry Type:IT Services & Consulting
Department:IT & Information Security
Employment Type:Full Time, Permanent
Role Category:IT Support
Education
UG:Any Graduate
PG:Any Postgraduate
-
Production Support Technical Analyst
2 weeks ago
Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Production Support Technical AnalystJob Overview: The Production Support Technical Analyst is responsible for providing technical support for production systems, troubleshooting and resolving production issues, implementing configuration changes, and ensuring the quality of software applications. This role involves collaborating with various teams...
-
Technical Support Analyst
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob DescriptionAs a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and...
-
Technical Support
3 weeks ago
Bengaluru, Karnataka, India Saral Infotech Solution Full timeJob Descriptionwe need better profiles with good communication skills, attitude and Enthusiasm -The OpsDesk Analyst is responsible for monitoring, coordinating, and supporting day-to-day operational activities across IT systems, infrastructure, and service delivery. This role ensures smooth business operations by escalating incidents, and maintaining...
-
Technical Support Specialist
3 days ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 25,00,000**Business Analyst Role Overview**Job Description:The Business Analyst will serve as the primary point of contact for internal and external users seeking technical assistance. This role involves providing first-level technical support, troubleshooting issues, and ensuring high customer satisfaction.Key Responsibilities:Serve as the primary point of contact...
-
Technical Support Specialist
2 days ago
Bengaluru, Karnataka, India beBeeServiceDesk Full time ₹ 80,00,000 - ₹ 1,20,00,000Job OverviewWe are seeking a seasoned technical expert to join our team as a Senior Service Desk Analyst. In this critical role, you will be responsible for providing advanced technical support, mentoring junior team members, and ensuring the smooth operation of our service desk.This position requires strong technical expertise, analytical skills, and the...
-
IAM Technical Analyst
6 days ago
Bengaluru, Karnataka, India RemoteStar Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Identity & Access Management Technical Analyst Location: Bangalore Mode: Hybrid (Minimum 2 days a week from the office) At RemoteStar, we're hiring for one of clients - a leading global IT services and consulting company that works with Fortune 500 clients across industries like finance, retail, and telecom. They have over 300,000 employees...
-
Lead Technical Analyst
4 weeks ago
Bengaluru, Karnataka, India Sapiens International Full timeSapiens is on the lookout for a Lead Technical Analyst to become a key player in our Bangalore team If you re a seasoned Technical Analyst pro and ready to take your career to new heights with an established globally successful company this role could be the perfect fit Location Bangalore Working Mode Our flexible work arrangement combines both...
-
Senior Technical Analyst
2 days ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Senior Technical AnalystWe are seeking a highly skilled and experienced Senior Technical Analyst to join our team. This is an exciting opportunity for someone who is passionate about technical problem-solving, has excellent analytical skills, and can work effectively in a fast-paced environment.">">
-
Lead Technical Analyst
4 weeks ago
Bengaluru, Karnataka, India Sapiens Full timeJob DescriptionSapiens is on the lookout for a Lead Technical Analyst to become a key player in our Bangalore team. If you&aposre a seasoned Technical Analyst pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.Location : BangaloreWorking Mode : Our flexible work arrangement...
-
Technical Support
3 weeks ago
Bengaluru, Karnataka, India Kyndryl Full timeWho We AreAt Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The RoleAre you...