Sky Service CCU Affluent-Team Leader-Sky Channel-Customer Service

Job Description As a Sky Service CCU Affluent-SME, you will be the go-to expert for our Sky Channel customers, ensuring a seamless and personalized experience. Your role is crucial in maintaining strong relationships and providing timely, accurate solutions to our affluent clientele. You will be a part of the Kotak Mahindra Bank Ltd. family, contributing to...

Job Description The Sky Service Affluent Team Leader will oversee a dedicated team, ensuring top-tier service for our most valued clients. This role is pivotal in maintaining client satisfaction and loyalty, focusing on relationship-building and exceptional customer experiences.

Job Description The Sky Affluent VRM-Lead will be a key member of the Sky Channel-VRM - Support department, responsible for overseeing and developing our VRM strategies for affluent customers. This role requires a visionary leader who can navigate the unique needs of this customer segment, ensuring their financial goals are met with tailored solutions. The...

Job Category KMBL Degree Level Bachelor s Degree The Sky Affluent VRM-Lead will be a key member of the Sky Channel-VRM - Support department responsible for overseeing and developing our VRM strategies for affluent customers This role requires a visionary leader who can navigate the unique needs of this customer segment ensuring their financial goals are met...

Job Category Consumer Bank Degree Level Bachelor s Degree The Sky Service Affluent Team Leader will oversee a dedicated team ensuring top-tier service for our most valued clients This role is pivotal in maintaining client satisfaction and loyalty focusing on relationship-building and exceptional customer experiences Responsibilities Manage and mentor a team...

Job Description The Sky-Analyst will be responsible for maintaining and enhancing the quality of customer support services provided by Kotak Mahindra Bank Ltd. This role involves thorough reviews and audits of customer support agents performance, ensuring they meet the bank's standards and providing feedback for improvement. The analyst will work closely...

Job Description CEC Officer - Inbound - Retail Liabilities Department Sky Channel-VKYC Location Thane Reporting To Sky Service UVKYC - Team Leader Position Grade M1/M2 Job Role - To Attend the inbound and Outbound calls of customers in UVKYC and process the queries & requests to customer's satisfaction - Responsible for quality communication and customer...

Job Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is a customer-facing position, where you will be the first point of contact for credit cardholders. Your primary goal is to resolve customer queries and provide excellent service, ensuring a positive and seamless experience.

Job Description As a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our customer support services. Your primary focus will be on evaluating and improving the quality of our customer interactions, ensuring we meet and exceed customer expectations. This role offers an opportunity to make a significant impact on our...

Job Description As the Regional Manager, you will play a pivotal role in driving the success of the Sky Channel- Global Indian department within Kotak Mahindra Bank Ltd. Your primary responsibility will be to manage and guide the Global Indian Service Team, ensuring they deliver an exceptional customer experience. You will be a key leader, setting the tone...