Assistant Manager, Delivery Excellence

3 weeks ago

Gurgaon, Haryana, India Genpact Full time
Job Description

Inviting applications for the role ofAssistant ManagerDelivery Excellence (QA & Automation & DevOps) - Agentic AI

In this role, you%27ll be part of Genpact%27s transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

Responsibilities

- QA Strategy & Processes: Develop and implement effective QA strategies and processes aligned with business objectives.

- Test Automation, CI CD DevOps Integration, Performance and load testing, Security testing, Cloud and containerization, Test management and bug tracking AI/ML testing, Agentic Testing, Test strategey and planning

- Automation Tooling: Lead selection, implementation, and continuous improvement of automated testing frameworks.

- Team Leadership: Hire, mentor, and develop QA and automation teams, fostering collaboration with development and product teams.

- DevOps Governance: Provide oversight ensuring DevOps practices align with quality standards.

- Metrics & Continuous Improvement: Establish KPIs to measure QA effectiveness and drive data-informed improvements.

Qualifications we seek in you

Minimum Qualifications

- Experience in QA and automation, with 5+ years in leadership.

- Proven experience scaling QA and automation in agile environments.

- Strong presentation and communication skills.

- Exceptional leadership and stakeholder management.

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Preferred Qualifications/ Skills

- Worked in large product companies

- Built automation Infra from scratch

- Lead and built a complex QA strategy , technically and product wise

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