Associate - Delivery Operations
3 days ago
Job Role: Delivery Operations
Job Level: Associate
Work Location: Gurugram
Shift timings: 4pm - 12 am, IST
ABOUT THE ROLE
As an Associate of Delivery Operations, you'll support project management within the Delivery teams and collaborate closely with Finance Operations, FP&A, AR, AP, and Resourcing. You will contribute to process improvements and help uphold the high standards of quality and reliability that our business expects.
In this role, you will
· Work closely with Delivery teams and Operations teams for project setup and maintenance in Workday and Excel
· Maintain communication with Delivery, Finance and FinOps teams to ensure accuracy and timeliness of system data
· Support Delivery teams in managing project financials
· Work with Delivery teams to assist with billing schedules and ensure client invoices are processed properly and in a timely manner
· Maintain strong, working product and process knowledge. Quickly master new product functionality and processes in line with evolving business needs
Other important skills
· Excellent written and verbal communication skills
· Experience working in multi-cultural setting
· Fluent English speaker
· Strong planning, scheduling, and organization
· Experience with Workday or similar ERP system preferable
· Working knowledge of MS Excel
· Finance acumen
About you
· Bachelor's degree
· Experience working in business services or as a project manager, ideally at a consulting agency, marketing agency, or market research company
· Demonstrable experience across various teams and departments
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