Associate Delivery Manager

Job Description Join us at Zwing Tech in our Gurgaon office and be part of our journey to enable retail in India. As an Associate Delivery Manager, you'll play a key role in ensuring timely and successful delivery of projects across multiple product teams. You'll collaborate closely with engineering, QA, product, and business stakeholders to monitor execution, resolve roadblocks, and drive operational excellence across the product lifecycle. What You'll Achieve We are seeking a proactive and detail-oriented Associate Delivery Manager (ADM) to support end-to-end project delivery across cross-functional teams. You will be responsible for ensuring smooth sprint execution, maintaining delivery health metrics, and improving processes that enhance team productivity and customer satisfaction. You'll help translate product roadmaps into actionable plans and track delivery timelines from ideation to release. You Will - Coordinate and track delivery across multiple product and engineering teams. - Manage sprint planning, backlog grooming, and retrospectives in Jira or similar tools. - Monitor delivery health metrics such as sprint velocity, bug closure rate, and release timelines. - Identify dependencies, risks, and blockers, and work with stakeholders to resolve them proactively. - Ensure alignment between product goals, technical priorities, and delivery milestones. - Facilitate communication across cross-functional teams to ensure transparency and accountability. - Prepare and maintain project documentation, reports, and dashboards for visibility. - Drive continuous improvement in delivery processes and sprint efficiency. Take this first step towards your dream career and an insane learning path. Essential Requirements Every Zwing Tech team member brings something unique to the table. Here's what we are looking for in this role: - Bachelor's degree in Engineering, Computer Science, or a related field. - 23 years of experience in project management or delivery management within a product or tech organization. - Strong understanding of agile and scrum methodologies. - Hands-on experience with Jira, Confluence for product tracking and delivery health reporting. - Proven ability to handle multiple projects simultaneously with attention to detail. - Experience collaborating with cross-functional teams including Product, QA, and Engineering. - Excellent communication, coordination, and stakeholder management skills. Benefits We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: - Ginesys Academy for holistic training and development - Comprehensive health insurance coverage - Excellent rewards and recognition policy - Transparent compensation policy with no unnecessary deduction in CTC - Annual company off-site and a variety of events, celebrations throughout the year - Travelling opportunities between our offices across the country. - Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO. Here's our story; now tell us yours: Ginesys One is India's best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in