SERVICE DESK Professional

**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...

️ Senior Service Desk Associate Location: Bangalore (Hybrid/Remote) Experience: 8+ Years About the Role We are looking for a highly skilled Senior Service Desk Associate to elevate our IT support operations, manage complex escalations, and drive service excellence. This is a pivotal role for an experienced professional who thrives on solving critical...

About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...

Job Description The Service Desk Coordinator will be responsible for handling incoming service requests, managing ticket lifecycle through Zoho Desk, coordinating schedules between customers and engineers, and ensuring timely service delivery. This role requires strong coordination, documentation, and communication skills to ensure compliance with processes...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

**Service Desk**: **Experience: 4-6 Yrs** **Band: B2** **Location: Hyderabad** - Experience in imparting training sessions e-learning and physical classroom sessions. - Have 4 yrs of experience working as a service desk trainer - Provide training schedules and agendas - Prepare training materials and sessions, in groups or individually. - Willing to work...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

Description Position at Zones LLC. Company Overview:  When it comes to IT solution providers, there are many choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's only one: Zones – First Choice for IT.TM  Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply...

Life on the teamAre you passionate about Service desk Opportunities and ready to explore your capabilities?Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to...