Technical Writer

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem Virtually every electronic device in the world is produced using our technologies No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays The innovative ideas and devices that are advancing humanity all begin with inspiration research and development KLA focuses more than average on innovation and we invest 15 of sales back into R D Our expert teams of physicists engineers data scientists and problem-solvers work together with the world s leading technology providers to accelerate the delivery of tomorrow s electronic devices Life here is exciting and our teams thrive on tackling really hard problems There is never a dull moment with us Group Division The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services Our comprehensive services include proactive management of tools to identify and improve performance expertise in optics image processing and motion control with worldwide service engineers 24 7 technical support teams and knowledge management systems and an extensive parts network to ensure worldwide availability of parts Preferred Qualifications KLA is world s leading yield management semiconductor equipment headquartered in Milpitas California We are looking for talented Tech Writers with 5-6 years of experience for our India operations Requirements are immediate We are open to candidates working remotely from their homes This is not a freelance opportunity but a regular full time job opportunity Candidates must be open to travel internationally when required Responsibilities Uses product technical skills like repair maintenance manufacturing testing building operating designing troubleshooting servicing etc and technical documentation skills like content generation writing editing reviewing formatting validating etc to produce high quality procedures documents for KLA s internal and external customers Responsible for developing technical documentation for service maintenance installation repair troubleshooting part replacement and upgrades for field service engineers technical support engineers and install engineers Creates develops plans writes and edits operational instructional maintenance or test procedures for paper multimedia or web-based publication Conducts interviews with various users and technical engineering product staff to gather data for documentation Interfaces with functional organizations to develop content for the procedures Researches and converts technical information into manual and or web-based documents for non-technical and technical users Conducts review meetings and discussions independently with engineering and technical staff May be required to document engineering or manufacturing processes procedures and specifications for internal and external audience Follows documentation best practices formats and templates Learns new software tools and techniques for high quality documentation Produces products that conform to the company documentation and quality assurance standards Recommends formats responsive to technical and customer requirements Exerts good project management skills on the assigned projects conducts reviews with stakeholders provides regular updates to the stakeholders and functional groups assesses efforts and time needed for the documentation maintains action trackers and project documentation Involves stakeholders from various departments and assess the need to update documentation Monitors the errors mistakes changes requested and implements the changes in the documentation quickly Uses standard error-free English understood across the world Displays high proficiency in English writing for technical and non-technical audiences Translates complex content of procedure documents to a level and language most appropriate to the target audience Applies other writing best practices to produce high quality easy to understand documents procedures Minimum Qualifications Bachelor s Master s Level Degree or work experience of 5-6 years We offer a competitive family friendly total rewards package We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA Please ensure that you have searched for legitimate job postings KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee We take your privacy very seriously and confidentially handle your information