Customer Care Executive

1 week ago

Shimla HP IN Summerhill Technologies Pvt Ltd Full time

ELIGIBILITY CRITERIA - Education - Minimum Graduate Work Experience - 0 - 1 years SKILLS REQUIRED - We are looking to hire Customer Experience CX Executives The CX Executives will be responsible for managing the interface between the company and their customers through all modes of communication including phone calls social media platforms We believe that the absolute best customer experience is critical for the success of the company and are looking for people who will own this responsibility The ideal candidate should have - Strong communication skills spoken written in English Hindi Problem-solving quick thinking Capabilities and Excellent listening skills Attention to detail with the ability to work smart and not just hard Ability to follow through and find solutions to the challenges faced by customers Analyse trends in challenges being faced by customers and liaise with other teams to find systemic solutions Adept at working with Google Documents and Spreadsheets and basic computer knowledge MS - Office A super positive attitude with a willingness to learn is absolutely mandatory DAILY ROLES AND RESPONSIBILITIES - To be fulfilled by the agent only after she he undergoes the process training Assist customers via phone and e-mails with inquiries about products handle complaints related to purchases and assist customers with placing orders and abandoned checkouts Maintain detailed records of customer interactions including inquiries complaints and actions taken Follow up with customers to ensure their issues are resolved Direct follow up on unresolved concerns to appropriate departments for further investigation Manage escalations from social media and management escalations Meet Key Result Areas KRAs and Key Performance Indicators KPIs consistently Job Type Full-time Pay 10 000 00 per month Shift Timings- 9 00 AM-6 00PM Work Location In person Job Types Full-time Part-time Pay 10 000 00 per month Language English Required Work Location In person

  • Customer Care Executive

    8 hours ago

    Shimla, India Job dunia Full time

    Hiring for customer care executive Location: Mohali Process: International Non-Voice Process Experience: Minimum 6 months exp required Excellent English should be there **Salary**: upto 33k ctc 5.5 days working Rotational shifts If selected accommodation will be provide by company for 15 days **Job Types**: Full-time, Regular / Permanent **Salary**:...

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    Shimla, India Peak Minders Full time

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  • Customer Care Executive

    6 days ago

    Shimla, Himachal Pradesh, India Summerhill Technologies Pvt Ltd Full time ₹ 1,00,000 per year

    ELIGIBILITY CRITERIA -Education - Minimum GraduateWork Experience yearsSKILLS REQUIRED -We are looking to hire Customer Experience (CX) Executives. The CX Executives will be responsible for managing the interface between the company and their customers, through all modes of communication including phone calls, social media platforms. We believe that the...

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    3 days ago

    Panchkula, HR, IN Damn Art Full time

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    2 weeks ago

    Nagercoil, TN, IN Hindustan HR Full time

    Job Title Customer Care Executive Location Nagercoil Salary 12 000 - 15 000 per month Experience Fresher Experienced candidates can apply We are hiring Customer Care Executives to handle customer interactions efficiently and provide excellent service The role involves answering customer queries providing information about products services and ensuring...

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    3 weeks ago

    Panchkula, HR, IN Easynxt Technologies Pvt. Ltd. Full time

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    Madhubani, BR, IN Shiksha Full time

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    1 day ago

    Jamshedpur, JH, IN Jobted IN C2 Full time

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    2 weeks ago

    Kanniyakumari, TN, IN Hindustan HR Full time

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    1 day ago

    Kharagpur, WB, IN Onbright Siksha Foundation Full time

    Required For Customer Care Executive Experience - 0 to 1 yr Good Communication Good Behavior Duty - 8 Hours Qualification - 12th pass minimum Male Female Both can Applicable Job Type Full-time Pay 15 099 65 - 26 961 19 per month Benefits Health insurance Provident Fund Work Location In person