25/08/2025 Program Manager II, External Fulfillment

2 weeks ago

India Amazon Music Full time
Job Description

DESCRIPTION

This is a Program Management role to run complex and cross functional supply chain projects. This role is a part of the external fulfillment and easy ship operations at Amazon India. The role required the incumbent to drive large high impact seller facing projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models.

The incumbent will be own the following -

1) Responsible for working with Operations, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects
2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis
5) Liaise across functions to drive their project and help clear issues and bottlenecks.
6) Work with technology teams to scope out and drive any tech changes that are needed

Above all, we expect program managers to be single threaded owners for their initiatives.

Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.

BASIC QUALIFICATIONS

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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