Sr. Program Manager, EF Ops, External Fulfilment Ops
4 weeks ago
DESCRIPTION
Amazon is looking for a motivated individual for the profile of Sr. Program Manager as part of External Fulfilment Seller Operations team. The Program Manager will lead EF Programs pertaining to Bazaar, Pharma and Pickup cost to drive efficiency, reduce defects, and enhance the overall seller experience. Reporting to head of EF/ES Operations, this role will be responsible for overseeing the implementation of short-term and long-term initiatives to address the key opportunities. This is a critical role that will have a significant impact on the efficiency and reliability of EF Network. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex logistics challenges, possesses bias for action and will have the opportunity to drive transformative changes and shape the future of this strategic fulfilment channel.
Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Key job responsibilities
1. Ensure seamless integration between EF/ES and business/category teams
2. Drive scale-up and efficiency improvements projects across emerging categories
3. Launch policies to improve performance
4. Build mechanisms to detect and drive down defects and work on continuous improvements.
5. Develop long term capabilities to improve forecasting and reduce cost to serve.
6. Influence to drive exceptional results, including formulating standard operating procedures, identifying areas of improvement and implementing solutions.
This role will require exceptional communication and influencing skills, and will work to influence stakeholders across customers, Business, Operations, and Product teams.
About the team
The team manages External fulfilment channels for Amazon India. The team is responsible for performance, cost, quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Strong Analytical skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
India Amazon Music Full timeJob Description Description Amazon is looking for a motivated individual for the profile of Operations Manager to manage (Partner Carrier Program) as part of External Fulfilment Operations team. The Ops Manager will lead the PCP operations to drive efficiency, reduce defects, and enhance the overall seller experience. Reporting to head of EF/ES Operations,...
-
Assistant manager
6 days ago
Bengaluru, India Instamart Full timeJob Description Assistant Manager Cx & Ops Bangalore (On-Site) CREW is a premium personal assistant service designed to save customers time, money, and effort. Tailored To Meet The Demands Of Busy Professionals, CREW Offers a Comprehensive Range Of Services To Simplify Their Lives And Enhance Their Experiences - For travel, we handle everything from...
-
Bengaluru, India Google Inc Full timeJob Description Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program or project management. - Experience with carbon accounting and methodologies or energy markets. Preferred qualifications: - 8 years of experience in climate science, Greenhouse Gas standards and accounting, or the energy...
-
Process Ops Program Manager, KYC Process OPS
4 weeks ago
India Amazon Music Full timeJob DescriptionDESCRIPTIONWe are seeking a Program Manager who will be part of Global Process Owner team for our Know Your Customer (KYC) function within VRMO. The organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Protecting the interests of the end users is...
-
Director- Ops Support Sr Group Manager
4 weeks ago
India Citigroup Full timeLead is responsible for back office core operations team spread across Chennai Pune This will be a leadership role managing a team of 500 employees and will be responsible for managing 100 core ops sub processes with a tight control on quality and delivery timeliness In addition the incumbent will be responsible to lead many projects and complex...
-
Sre Ops
1 week ago
India Bloom Consulting Services Full time**SRE Ops ( Job ID : 000001353 )**: NA Experience **4 - 8 years** Offered Salary Notice Period **Not Disclosed** 3. Ability to troubleshoot database level problems and strong fluency in SQL 4. Ability to work with monitoring and trending systems, such as Nagios. 5. Strong knowledge of UNIX scripting and automation. 6. Strong knowledge of networking as...
-
Aws Dev Ops
1 week ago
India Bloom Consulting Services Full time**AWS Dev ops ( Job ID : 000001346 )**: NA Experience **5 - 8 years** Offered Salary Notice Period **Not Disclosed** - AWS Dev ops and tools engineer - Knowledge of Linux, Jenkins, Spinnaker, ANT / maven with Python is a must - Proficiency in Scripting/automation - Shell/Perl Experience in container technology like Docker is preferable
-
▷ Only 24h Left: Assistant manager
7 days ago
Bengaluru, India Swiggy Full timeJob Description Assistant Manager - Cx & Ops Bangalore (On-Site) CREW is a premium personal assistant service designed to save customers time, money, and effort. Tailored to meet the demands of busy professionals, CREW offers a comprehensive range of services to simplify their lives and enhance their experiences: . For travel, we handle everything from...
-
ML OPS/ Consultant Specialist
2 weeks ago
Pune, India HSBC Full timeJob Description Job description If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and...
-
Program Manager
7 hours ago
Hyderabad, India NxtWave Full timeJob Description Job Description : Program Manager TA Operations Role Summary: The Program Manager TA Operations will be responsible for driving process efficiency, compliance, and governance across Talent Acquisition operations. This role ensures that requisition accuracy, payments, projections, and compliance processes run without gaps, delays, or risks....
