Senior Associate

3 days ago

India Meesho Full time

Job Description

About the Team

Being part of Meesho's Fulfillment and Experience (F&E) team as Sr. Associate will zip you to the cockpit of our ever-burgeoning rocketship. And, you'll shape the experience of Bharat's next billion e-commerce users. We're an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we're trying to do what's never been done before - herald e-commerce into the tier-2, tier-3 cities of India. Our team's role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of zero-to-one projects (takers, anyone) to build a supply chain that reimagines e-commerce, not just in India but globally. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.

About the Role:

We are looking for strong, independent and innovative problem solvers to join the Planning team for Fulfilment & Experience. You'll work closely with the Planning managers who lead fulfillment and user/supplier experience charters in order to serve our users better. To this end, you'll also lead key initiatives and impactful projects to revamp the very way we approach our users.Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users. You'll answer this question every day through user-centric, cost-effective designs and processes. You'll also own the performance metric for Fulfillment and Experience in your charter.

What you will do

- Build long term and short term projections to scale the business in alignment with the organisational goals
- Deep diving on data and operational issues to predict the daily volume ensuring clear visibility and actionable to all the stakeholder across supply chain
- Drive programs end to end with internal and external stakeholders impacting the end user experience
- Conduct data analysis to develop insights and identify areas of improvement
- Work closely with cross functional teams to develop new processes for optimizing the projection accuracy and improving customer experience
- Partner with analytics, product, fulfilment, 3PL and leadership teams to improve user experience and reduce business costs

What you will need

- Bachelor's degree in any discipline 1-2 years of work experience in start-ups/consumer internet companies/management consulting/operations
- Strong data-driven mindset to solve problems
- Proven ability to form points of view on business implications
- Proven track record of defining and driving initiatives with minimal supervision
- Proficiency in Excel, SQL experience is preferable.
- Expertise in multi-front stakeholder management

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